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Question

Unable to connect to Enterprise Portal: unable to retrieve access tokens

  • November 11, 2024
  • 3 replies
  • 174 views
marronm
Contributor
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FME Desktop version: FME 2021.2

I was trying to follow this article on How to Create an ArcGIS Enterprise Portal Web Connection (OAuth 2.0) 
(https://support.safe.com/hc/en-us/articles/25407772142733-How-to-Create-an-ArcGIS-Enterprise-Portal-Web-Connection-OAuth-2-0)
It was going well until I tried to 'test' before moving on to Step 3 and I got the following error (see also attached):

Unable to Retrieve access token

Request to update access token failed. HTTP Error HTTP/1.1 401 Unauthorized

 

Does anyone know what this error in referring to?


 

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    3 replies

    j.botterill
    Influencer
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    • j.botterillInfluencer
    • Influencer
    • November 12, 2024

    Hi marronm, were you able to save the web service, then go to step 3 and create a web connection using that service. Upon clicking authenticate does it throw the same error as the ‘test’

    marronm
    Contributor
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    • marronmContributor
    • Author
    • Contributor
    • November 12, 2024

    Hi j.botterill, yes I can save the web service but when I move on to the next step and click ‘authenticate’, the same error appears.

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    jkenney
    1 person upvoted this
    • jkenney
      jkenney
    jkenney
    Participant
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    • jkenneyParticipant
    • Participant
    • November 25, 2024

    Same issue - was this resolved?

     

    Reply


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