Community Resources

Welcome to the FME Community, a vibrant and resourceful online community dedicated to users and enthusiasts of FME by Safe Software . Here’s what you’ll find inside this welcome guide… What is the FME Community? Who Uses the Community? Other Parts of the Safe Software Online Ecosystem FME Community FAQs Let’s Get Started Additional Resources What is the FME Community? Learning new skills takes time, but it can be fun and rewarding with a community behind you. The FME Community is a friendly space to learn and expand your FME knowledge. The FME Community is the first line of support for FME users. It is your go-to place to get help, learn new things, and connect with Safe Software staff (Safers), Authorized Partners, Community Champions, and other FME users worldwide. We welcome anyone with an interest in FME, regardless of skill level. Together, we’re a diverse group representing various industries and levels of experience. In the FME Community, you can also find out about the latest FME releases, see upcoming events, suggest new ideas to enhance FME, and connect with other passionate FME users. Who Uses the Community? Everyone is welcome! Please check out our guide to using the community responsibly, as it will help ensure the community is a fantastic place for everyone. If you’re looking for some familiar faces, here’s how to recognize some people who you’re likely to see in the Forums: The Safe Software Team (Safers) Often, they have user names that end with ‘AtSafe’, such as MarkAtSafe, but not always. Look for an S icon on their profile photo, identifying them as Safers. Authorized Partners Partners are FME resellers and experienced service providers who provide a wealth of FME knowledge from a variety of industries and locations around the world. Partner accounts will have that information listed in their user profile. Everyone you meet in the FME Community is friendly, reachable, and responsive, so don’t be afraid to connect! Other Parts of the Safe Software Online Ecosystem The FME Community website is just one part of the Safe Software online ecosystem. Once you create an account for the FME Community, you have access to all of these other components: FME Academy : Access free Training, either live online or recorded Help Center: Knowledge Base: Read through how-to articles, demos, and troubleshooting guides. FME Support: Submit and view cases sent directly to the Safe support team. FME Hub : Contribute FME transformers, integrations, and templates as well as download other people’s contributions. FME Documentation: Take advantage of documentation for detailed information on all parts of FME. FME Certification : Earn official certified status in FME Flow, Form, Training, and Business. FME Community FAQs How can I post on the FME Community? Questions, conversations, ideas, and replies can be created throughout the FME Community. To be able to engage with posts, an FME Community account is required. For more information, see Asking and Answering Questions. How do I stay informed on topics that interest me? You can stay informed by using the Follow and Subscribe options that you will see on the site. You can decide to follow: Categories of Questions, Product Updates, or Tags Look for the Subscribe button under the page header Individual Questions, Conversations, or Ideas Look for the Subscribe button under the post for individual questions, conversations, or ideas. You will automatically be subscribed if you create or reply to a post. Automatic subscriptions can be turned off in the profile settings. Community Members On the user’s profile, click Follow Member to get notifications whenever they post. You can view your followers and who is following you on your profile page. How can I see my subscriptions or unsubscribe? To see your subscriptions, click on your profile photo to open the drop-down menu, then click Subscriptions. To unsubscribe or unfollow, click on the orange star or unsubscribe/unfollow while exploring the FME Community. How can I message another community member? Please abide by Safe Software’s Code of Conduct and the FME Community Guidelines when sending private messages. If you have concerns about what was sent in a private message, first disable private messages from everyone and then create a Support Case. Sending a Message: Find the user’s profile and click the Send message button: Messages can be found under the profile menu in the top right corner of any page: Disable private messages: To disable private messages from your profile settings, switch to the General Tab. Change “Recieve private messages from” to “People you follow”. Then, ensure you are not following anyone. Can I tag or mention another user? You can tag another user by using the @ with their username. @mentioning should only be used to reply to people in the thread. Users and Safers can follow tags that they are interested in or are experts of to receive additional notifications. @mentioning specific users outside of the thread will not get extra views and if abused may result in the user being banned from the community. What are reputation points and badges, and how do I earn them? You’re here to learn, and you’re here to help others, but you want your contributions and achievements to be recognized, right? Well, that’s what badges and reputation points do. Almost every action on the site earns reputation points. Check out our guide for more information. How can I submit feedback? Feedback is very much welcomed. Let us know what you think by using our Feedback Page or creating an Idea. Let’s Get Started Ready to get involved? Here are some activities you can carry out in this community: Introduce yourself to the FME Community Ask how-to questions in the Forums (see tips for Asking and Answering Questions ) Share ideas in the Ideas Exchange (see Idea Guidelines ) Learn about upcoming activities and events Have fun with our FME quizzes and games Get alerts about new FME functionality Read technical articles and user case studies in the Blog Earn reputation, badges, and rewards for participation (see FME Community Gamification ) For more ideas on the types of discussions to start, see the “Posting Guidelines” section in the Community Guidelines . Additional Resources FME Community Guidelines Asking and Answering Questions Gamification Guide FME Account FAQ Idea Guidelines Code of Conduct Support Policy If you have any questions or feedback about the FME Community, please fill out our feedback form or email community@safe.com.

Welcome to the FME Community, a vibrant and resourceful online community dedicated to users and enthusiasts of FME by Safe Software. The FME Community is where you can ask questions about FME, find out about the latest FME releases, see upcoming events, suggest new ideas to enhance FME, and connect with other passionate FME users. For an in-depth look at the FME Community, please see Welcome to the FME Community . Here’s what you’ll find inside this article… Community Purpose and Values Community Venues Posting Guidelines Code of Conduct Private Messaging Tagging Other Users Moderation Safe Account Let’s Get Started Community Purpose and Values The FME Community is a vibrant hub where FME users from around the globe come together to connect, learn, and grow. As a rich source of knowledge and support, the FME Community offers a welcoming environment to seek solutions, share expertise, and collaborate on FME projects. With a wealth of resources, active discussions, and a friendly community, it empowers users of all levels to achieve their goals. It is also where Safe Software employees can interact with users in a public forum. We hope to make the community a positive and welcoming environment for everyone. For more information on Safe’s official Code of Conduct, please click here . Community Purpose To help define our community values, the Safe community team came up with this purpose statement: We unite FME enthusiasts to create a supportive and inspiring community where knowledge is shared, problems are solved, and careers thrive. Community Values The values that we believe forge a strong community are as follows: Respect All community members deserve to be treated with dignity and respect, regardless of race, ethnicity, religion, sex, gender, language, sexual orientation, age, health, or any other status. This includes using inclusive language, being mindful of others' perspectives, and fostering a positive and welcoming environment. Teamwork Collaboration is at the heart of the FME Community. By sharing knowledge, offering support, and working together, we create a stronger community for everyone. Enjoyment We believe that learning and growing should be fun. The FME Community is a place to connect with like-minded individuals, share experiences, and celebrate successes together. Progress The FME Community is dedicated to helping users advance their skills and knowledge. We foster a culture of continuous learning and support personal and professional growth. Achievement We celebrate the accomplishments of our community members. By recognizing and sharing successes, we inspire others to reach their goals. Knowledge Sharing The FME Community thrives on the exchange of information and ideas. We encourage members to share their expertise, learn from others, and contribute to the collective knowledge base. Innovation We embrace creativity and new ideas. The FME Community is a platform for exploring innovative solutions and pushing the boundaries of what's possible with FME. Note that, although we at Safe wrote this set of values, IT IS YOUR COMMUNITY! We welcome user feedback and are happy to work with members who wish to step up and help improve the community in any way. Please get in touch with our team by filling out our feedback form or emailing community@safe.com . Community Venues We at Safe take the FME "Community" to exist at any public venue where FME users can interact with each other. We don't restrict our community to this one site and we may recognize a person as a member of the FME Community even without having an active account here! This includes online forums such as X (formerly Twitter), LinkedIn, Reddit, Twitch, Discord, YouTube, and Slack. Even if we can't enforce it, we'd like the same community values to be used on these sites, though, of course, each of them will have their own values and their own terms and conditions that you should be sure to comply with. Posting Guidelines Anything related to the FME Platform, Safe Software, or data integration is allowed in the FME Community. If you have encountered a bug, or a technical issue, or are unable to open the product, please Contact Support . See the Support Policy for more information on what is covered by Safe Software support. Regardless of where you are on your journey with FME, we would love to hear from you in the FME Community! You have a fantastic community of FME users at your disposal 24/7, who generously help with their expertise and experience. We at Safe Software are also in there helping out where we can. However, there are some guidelines to abide by: Content Relevance : Focus discussions on topics related to the FME Platform, Safe Software, and data integration. When seeking assistance, mention your FME version and provide ample details. Feel free to enhance your query with screenshots, data samples, and workspaces. For more information, see Asking and Answering Questions . Refrain from posting spam, engaging in self-promotion, or conducting sales in the Forums. However, you are welcome to share FME-related events in our designated Events section or include a link to your website in your profile. Intellectual Property Considerations : Be aware that this is a public forum; any content posted or uploaded is accessible to all. If you need to share confidential information, please opt for creating a Support Case . For additional details, refer to the 'License of Your Content' section in our Website Terms of Use . Utilization of Artificial Intelligence : While we embrace Artificial Intelligence (AI) here at Safe Software, we value the human connection in our community. Given that AI is not extensively trained in FME specifics, we discourage the use of AI to ask and answer questions in the FME Community. Nonetheless, we acknowledge the usefulness of AI in text translation for our predominantly English-speaking community. Please exercise caution with translation tools, as they may not always accurately convey FME-specific technicalities. Privacy and Safety Please refer to the Safe Software Privacy Policy Should you encounter any content that violates these guidelines, we encourage you to use the Report button or create a Support Case to notify us. Wondering what you can post here on the FME Community? Here are some ideas: How-to questions Can “this” be done in FME? Can I tackle my project using FME? Are you getting unexpected results? Interpreting an error Installation, licensing, security, etc. Share your favourite FME tips & tricks Enhancement ideas and suggestions on how to make FME even better can be posted on our dedicated Ideas Forum Connect with other FME users and tell us about your FME Story with our Question of the Week Code of Conduct Aligned with the Safe Software’s Code of Conduct , the FME Community also emphasizes several key aspects: Embracing Diversity and Inclusivity: Recognize and respect the diversity of humanity in our interactions. Be mindful of the impact that our words can have on others, both directly and indirectly. Welcoming All Skill Levels : Create a welcoming environment for users regardless of their knowledge level. The FME Community is a place for sharing and learning from each other, embracing users of all expertise and experience. Mindful Language in Forums : Be aware of the evolving nature of language and its social implications. Some terms historically used may no longer be suitable due to changes in social awareness. For example: Replace "master/slave" processes with terms like "parent/child" or "primary/secondary". Use "allowed list" or "unblocked list" instead of "whitelisted", and "deny list" or "blocked list" instead of "blacklisted". Avoiding Offensive Language : Steer clear of language and topics that might be offensive, exclusionary, or derogatory. This includes content that can be perceived as racist, sexist, heterosexist, or demeaning towards any age, ability, or religious belief. Private Messaging Private messages is how you will be notified of badges, replies, and other FME Community interactions. Private messaging is open for communication with other FME users; please abide by the Safe Software Code of Conduct and FME Community Guidelines (outlined in this article) in this space as well. In addition, it is important to remain vigilant in this space as it is unmoderated. Do not share personal information or emails unless you trust the person Partners should have their company name in their profile, if unsure please review our Partner Locator . Safe Software employees will never ask for passwords or personal information in private messages To contact Safe Software Support, please create a Support Case . Technical support will not be offered from Safe Software via private messages. Support interactions will occur in the public forums or via a support case. Tagging Other Users You can tag another user by using the @ with their username. @mentioning should only be used to reply to people in the thread. Users and Safers can follow tags that they are interested in or are experts of to receive additional notifications. @mentioning specific users outside of the thread will not get extra views and if abused may result in the user being banned from the community. Moderation The FME Community is moderated by Safe Software. The role of moderators is to ensure that the posts abide by the community guidelines. In some cases, a simple edit to the post will be made by the moderator to resolve an issue. However, posts will be removed without warning if the moderator deems the post inappropriate for the FME Community, based on the above guidelines. In cases where the conversation in the post has gone off-topic, the moderator reserves the right to lock the post from further comments. This measure helps maintain the focus and relevance of our community discussions, ensuring a productive and respectful environment for all members. Community members can also help to moderate posts by using the Report button on any posts they feel violate the FME Community Guidelines. If the Report option is not available, please create a Support Case . Safe Account Our community is available to be viewed by anyone to assist in quickly solving similar FME-related questions. However, an FME Community account is required to post, comment, and vote in the FME Community. Your FME Community account is also connected to the FME Academy , where you can access free training. Additionally, your account enables you to submit technical support requests and track ongoing cases. For more information on Safe Software Accounts, see Safe Account FAQ . Let’s Get Started Ready to get involved? Here are some activities you can carry out in this community: Introduce yourself to the FME Community Ask how-to questions in the Forums (see tips for Asking and Answering Questions ) Share ideas in the Ideas Exchange (see Idea Guidelines ) Learn about upcoming activities and events Have fun with our FME quizzes and games Get alerts about new FME functionality Read technical articles and user case studies in the Blog Earn reputation, badges, and rewards for participation (see FME Community Gamification ) For more ideas on the types of discussions to start, see the “Posting Guidelines” section

In July 2024, we held our annual FME Community User Survey. We received questions about the Ideas Board, the recent changes we’ve made to the process, and how it works. We’ll answer them here! If you have any other questions or feedback, please submit it on our community feedback page or email community@safe.com. What is the Ideas Board? The Ideas Board on the FME Community is where you can submit ideas to enhance or add new features to FME. As a user, you can vote and comment on ideas. Safe Staff can reply to users asking for more feedback or report on the status. As a friendly reminder, the space is not for asking questions, getting help, or suggesting ideas for safe.com website enhancements. For general website feedback, please submit it here and we’ll ensure it gets to the right person! What changed when you switched to the new community platform? Earlier this year, we made updates to the Ideas process, most significantly by automating the process. Our new community platform allows for advanced automations and integrations with FME to manage and sync ideas outside of the community. This will allow things to move more quickly and ensure you’re kept updated on the progress of an idea. What do the statuses mean? Ideas can have one of the following statuses assigned to them: New: a newly created idea. While it hasn’t yet been reviewed by the Safe moderation team, it is open for user commenting and voting. Open: an idea that has been reviewed by the Safe moderation team. It is open for user commenting and voting. Gathering Interest: ideas that have caught the attention of the product team and are being actively considered for development. In Development: an idea that has moved beyond the consideration phase and is currently being worked on by the development team. Released: applied to ideas that have been fully developed and integrated into the product. Archived: used for ideas that will not be pursued. This could be because they’re not applicable, duplicated, outdated, or otherwise not in line with the product’s direction. How does an idea move into development? Once the Safe moderation team has approved a new idea that has been posted, users can vote and comment on the idea until it reaches a vote threshold. (Note: you can also vote or comment on an idea before it has been reviewed.) Once the vote threshold has been reached, the Product Management team reviews the idea. They’ll keep you posted on their work through status changes on the idea, reflected in the FME Community in real-time. Ideas that are released get updated in the FME Community and move to the Hall of Fame. You’ll receive an email notification every time the status of the idea you submitted changes or when someone comments on the idea. NEW: Product Areas Ideas can fall under one of six Product Areas: FME Form, FME Flow, FME Flow Hosted, FME AR, Integrations, and Transformers. Please select the best area possible when submitting an idea. For more information on Product Areas and posting an idea, please review our Idea Guidelines . If you haven’t already, we encourage you to start engaging with the Ideas page today!