Skip to main content
Question

Emailer transformer error on Workbench 2021.2

shivs
Contributor
Forum|alt.badge.img+4
  • shivsContributor
  • Contributor

I have my workbench on version 2021.2 where i am running different workspaces, the emailer transformer always throws an error 

2024-05-09 22:54:24|   0.5|  0.1|ERROR |Python Exception <ModuleNotFoundError>: No module named 'fmepy_emailer'
2024-05-09 22:54:24|   0.5|  0.0|FATAL |PythonFactory failed to load python symbol `fmepy_emailer.Emailer'
2024-05-09 22:54:24|   0.5|  0.0|FATAL |Factory proxy not initialized
2024-05-09 22:54:24|   0.5|  0.0|FATAL |Emailer_3_CALLER (PythonFactory): PythonFactory failed to process feature
2024-05-09 22:54:24|   0.5|  0.0|ERROR |Emailer_3_CALLER (PythonFactory): A fatal error has occurred. Check the logfile above for details
2024-05-09 22:54:24|   0.5|  0.0|ERROR |Creator_XML_Creator (CreationFactory): A fatal error has occurred. Check the logfile above for details
2024-05-09 22:54:24|   0.5|  0.0|ERROR |A fatal error has occurred. Check the logfile above for details

 

This is the fme email package

 

Please help me understand what i am missing here

3 replies

david_r
Celebrity
  • david_rCelebrity
  • May 10, 2024

Try removing and reinstalling the package. That usually fixes the issue.

nielsgerrits
1 person upvoted this
  • nielsgerrits
    nielsgerrits
shivs
Contributor
Forum|alt.badge.img+4
  • shivsContributor
  • Author
  • Contributor
  • May 10, 2024
david_r wrote:

Try removing and reinstalling the package. That usually fixes the issue.

Do i have to install python to support this package? Also, is there a specific emailer package version i have to install for workbench 2021.2 ?

david_r
Celebrity
  • david_rCelebrity
  • May 10, 2024
shivshreyes wrote:
david_r wrote:

Try removing and reinstalling the package. That usually fixes the issue.

Do i have to install python to support this package? Also, is there a specific emailer package version i have to install for workbench 2021.2 ?

FME has its own Python interpreter included as part of the installation. Simply (re-)installing the package should automatically include all prerequisites. The installation also takes into account the FME and Python version supported.

Reply


Helpful Members This Week

Community Stats

31,530
Posts
119,533
Replies
39,158
Members

Latest FME

Terms & ConditionsCookie settingsAccessibility statement

Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings
A product of
Safe Software respectfully acknowledges that we live, learn and work on the traditional and unceded territories of the Kwantlen, Katzie, and Semiahmoo First Nations.