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Failed to download files from AutodeskDocsConnector

  • February 27, 2025
  • 3 replies
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rmpayaby
Contributor
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I have added an FME Web connector towards Autodesk Construction cloud and have managed to access folders from my project. The list request seems to work in the AutoDeskDocsConnector-transformer, but fails when I want to download a file from the folder.

 

I get the following error when translating:

 

I use an ordinary Creator to connect to the AutoDeskDocsConnector. Does anyone have any tips what I’m doing wrong?

Best answer by david_r

Weird, I’m using it quite a lot and haven’t had that issue. You could perhaps try to downgrade to a previous version to see if it makes a difference: https://hub.safe.com/publishers/safe/packages/autodesk-docs

If that doesn’t work, consider contacting Safe support.

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    3 replies

    david_r
    Celebrity
    • david_rCelebrity
    • February 28, 2025

    Have you checked if there’s an upgrade available for the AutodeskDocsConnector package?

    Look under Tools / FME Options / FME Packages, then click “Check for updates”

      rmpayaby
      Contributor
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      • rmpayabyContributor
      • Author
      • Contributor
      • February 28, 2025

      I did, but there wasn't any upgrades available. It is on version 1.1.5 and I'm using FME Form 2024.2.2

        david_r
        Celebrity
        • david_rCelebrity
        • Best Answer
        • February 28, 2025

        Weird, I’m using it quite a lot and haven’t had that issue. You could perhaps try to downgrade to a previous version to see if it makes a difference: https://hub.safe.com/publishers/safe/packages/autodesk-docs

        If that doesn’t work, consider contacting Safe support.

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