I have a question in community forum for a flow issue that cropped up. I previously had a ticket with my own IT with an issue that falls into this same category and now a third iteration.
in each instance the reader fails and does not continue. whether in form or flow.
instance:
- we receive a zip file that has been incorrectly named. When it is unzipped the folder name ends with a period. (eg. my folder-0name.it doesn’t\matter if there is a\period in the folder it only matters if the folder name ends with period.) this causes the reader to fail and cancel running in both flow and form.
- I have not identified why the second instance occurs but it is odd that if i am using a reader and it fails with ‘Media is write protected’. see this question here.
- I understand the 3rd instance is an error on our network. but still can’t the reader detect that it can’t really (with only symlink references) read this and just circumvent the folder? (the error is - PATH Reader: Error reading path '\\Tx-mio-mis01\fw-shared2\SURVEY\CHus\HM_PKG_9_LOWLINES\0_GIS\FOOTAGE_TABLE.xlsx' with error message: 'directory_entry::status: The symbolic link cannot be followed because its type is disabled.
Response from my IT dept…
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From: Helpdesk <helpdesk@topo.sur>
Date: Wed, 19 Aug 2026 16:13:56 (UTC -05:00)
These are not corrupted. They are a new form of archiving that we have begun implementing. Are they giving you troubles? -
create specific exclusions. for instance maybe with regex. (e.g. _ARCHIVE) do not read
