Dear readers,

A colleague of mine is trying to extract data from an FTP server.

Using FME for this process would be beneficial to a large part of our organization, since it would enable us to create ETL processes for FTP-data.

My colleague encounters the following problem:

FTP/FTPS/SFTP transfer error: Timeout was reached

The settings he uses are:

URL: <url links correctly to a .csv on the FTP server starting with FTPS://FTP>

Transfer type: Download to a File

Target File: <.csv on OneDrive that does not exist yet>

File Path Attribute: _downloaded_file_path

Connection Mode: Passive / Active tried

Transfer Mode: Binary

Verify SSL Certificates (ftps/ftpes only): Yes

Authentication Type: Password 

< username and password correctly set>

Proxy Type: Use FME Network Proxy Settings

My colleague received the following error:

FTP/FTPS/SFTP transfer error: FTP: command PORT failed

We guess that this is a question for our FME functional manager, but any thoughts on how to solve this problem are welcome!