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Report a problem page expired?

  • April 16, 2020
  • 3 replies
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totobobiasos
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Trying to file a problem using https://www.safe.com/support/report-a-problem/

 

But... when I hit send it says page expired

Best answer by nathanatsafe

Hi @totobobiasos,

Thanks for getting in touch about this. I ran through submitting a test case and it worked for me. I'm wondering if clearing your browser cache would clear up the issue? It seems our service is working.

 

Hope this helps,

Nathan

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3 replies

nathanatsafe
Safer
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  • Safer
  • 284 replies
  • Best Answer
  • April 16, 2020

Hi @totobobiasos,

Thanks for getting in touch about this. I ran through submitting a test case and it worked for me. I'm wondering if clearing your browser cache would clear up the issue? It seems our service is working.

 

Hope this helps,

Nathan


nathanatsafe
Safer
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  • Safer
  • 284 replies
  • April 16, 2020

@totobobiasos Feel free to contact us via live chat to open a case as well - we can open one on your behalf.

 

 

Nathan

totobobiasos
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  • Author
  • 17 replies
  • April 16, 2020

Hi @totobobiasos,

Thanks for getting in touch about this. I ran through submitting a test case and it worked for me. I'm wondering if clearing your browser cache would clear up the issue? It seems our service is working.

 

Hope this helps,

Nathan

Ah. It may have been that I tried it from the server. Now it worked :-)