We have one floating licence and it is now stuck on an old laptop and won't release it. Can I force it to release either from the device or from the licence server?
Solved
How do I force a device to release a floating licence?
Best answer by 1spatialmary
Hi @choppib, to release your license from the old laptop you'll need to flush out the licences folder - remove/delete the license from there, then refresh on the license server (in LMTools) and it should be back in your license pool. (You may need to stop and restart server in LMTools to force it to refresh). Then you can license your FME on your new machine as normal using the FME licenseing Assistant.
The location of license files on your old laptop will depend on the FME version - see this article
https://knowledge.safe.com/questions/36429/where-does-fme-desktop-licensing-assistant-create.html
+44- Evangelist
Hi @choppib
You can check how do this here : https://docs.safe.com/fme/2018.0/html/FME_Desktop_Documentation/FME_Desktop_Admin_Guide/FMEInstallation/Connect_to_the_Floating_License_Server.htm
Thanks,
Danilo
+1Hi @choppib, to release your license from the old laptop you'll need to flush out the licences folder - remove/delete the license from there, then refresh on the license server (in LMTools) and it should be back in your license pool. (You may need to stop and restart server in LMTools to force it to refresh). Then you can license your FME on your new machine as normal using the FME licenseing Assistant.
The location of license files on your old laptop will depend on the FME version - see this article
https://knowledge.safe.com/questions/36429/where-does-fme-desktop-licensing-assistant-create.html
+49- Celebrity
If you don't have access to that old laptop anymore and can't go through the steps @1spatialmary suggests you can try this:
- On the license server, check the licenses in use (see here for how to do that)
- Remove the license remotely using lmutil.exe lmremove -c license.dat (user) (host) (display)
+4- Contributor
I've got a similar problem and I've tried restarting the FME license server but it still retains the hung FME license. I tried removing it from the command line as redgeographics outlines but it has not removed it. Checked with IT and it is not a permissions issue. What am I missing??
C:\\Program Files\\FlexServer>lmutil lmstat -a -c
...
Users of esri: (Total of 2 licenses issued; Total of 2 licenses in use)
"esri" v1.0, vendor: safe, expiry: permanent(no expiration date)
floating license
DHynes CAL47 CAL47 (v1.0) (fmelicenseserver/27000 3806), start Thu 6/29 12:25 (linger: 702032 / 2591940)
wtobin CAL05 CAL05 (v1.0) (fmelicenseserver/27000 244), start Thu 7/20 10:10
C:\\Program Files\\FlexServer>lmutil lmremove -c safe.lic fmeobjects_reproject DHynes CAL47 CAL47
lmutil - Copyright (c) 1989-2018 Flexera. All Rights Reserved.
Check of stats reveals the same license is being held as before.
C:\\Program Files\\FlexServer>lmutil lmstat -a -c
...
Users of esri: (Total of 2 licenses issued; Total of 2 licenses in use)
"esri" v1.0, vendor: safe, expiry: permanent(no expiration date)
floating license
DHynes CAL47 CAL47 (v1.0) (fmelicenseserver/27000 3806), start Thu 6/29 12:25 (linger: 702032 / 2591940)
wtobin CAL05 CAL05 (v1.0) (fmelicenseserver/27000 244), start Thu 7/20 10:10
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