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Question

Help Button in transformers gone

  • December 14, 2013
  • 2 replies
  • 9 views

Hi

 

Anyone have any idea why the Help button doesn't show up in transformers. Also, F1 button doesn't work. Everything related to help in this FME2013 installation seems disabled.

 

(I have an old FME2012 installation, and in that one, it's OK..)

2 replies

takashi
Evangelist
  • December 15, 2013
Hi,

 

 

I encountered similar situation in this summer. I requested the solution to my reseller, and their answer was: 1) Once uninstall FME and remove all related files, re-install FME. 2) If it's not effective, copy "register_translated_help.bat" to "[FME_HOME]/help" folder and run it to re-construct help database. The bat file was sent from the reseller, and in my case, the help system has recovered by running the bat file.   Try re-installation first. If help would not recover after re-installation, I recommend you to contact your reseller or Safe.

 

 

Takashi

  • Author
  • December 15, 2013
Woov, great you knew about it.

 

And, a confirmation that it had to do with the installation, so I'll go for a reinstall then.

 

Thanks a lot Takashi-san.

 


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