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Question

Emailer not connecting to microsoft - unable to retrieve access token

  • November 20, 2024
  • 1 reply
  • 64 views

jakestenson
Participant
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Hello, I’m trying to connect to my microsoft email with the emailer transformer.

 

I get the ‘Unable to retrieve access token’ error after logging into my account and using authenticator app.

 

I get this error with veryify HTTPS certificates enabled or disabled.

 

Any help on this?

Thanks

1 reply

hkingsbury
Celebrity
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  • Celebrity
  • November 20, 2024

a 401 error indicates that credentials are invalid.

You may need to use an app password for this
https://support.microsoft.com/en-us/account-billing/how-to-get-and-use-app-passwords-5896ed9b-4263-e681-128a-a6f2979a7944


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