Skip to main content
Question

After a recent windows update my FME refuses to bootup

  • June 19, 2020
  • 7 replies
  • 86 views

Just updated windows 10 and can no longer boot up FME 2019.2.0.

 

 

Any ideas how to fix?
This post is closed to further activity.
It may be an old question, an answered question, an implemented idea, or a notification-only post.
Please check post dates before relying on any information in a question or answer.
For follow-up or related questions, please post a new question or idea.
If there is a genuine update to be made, please contact us and request that the post is reopened.

7 replies

david_r
Celebrity
  • 8392 replies
  • June 19, 2020

Any errors or messages? Either on screen or in the Windows event log?

The most obvious thing to try is to re-install FME, version 2019.2.0 is available here: https://www.safe.com/support/downloads/#past-versions


  • Author
  • 2 replies
  • June 19, 2020

No, the splash screen pops up, then disappears


david_r
Celebrity
  • 8392 replies
  • June 19, 2020

No, the splash screen pops up, then disappears

And in the Windows event log?


  • Author
  • 2 replies
  • June 19, 2020

Have already repaired, uninstalled and re-installed.

 

 

Just checked my logs:

 

 

Windows log event:

 

 

 

Faulting application name: fmeworkbench.exe, version: 2019.7.38.19801, time stamp: 0x5dc2486a

Faulting module name: Qt5WebEngineCore_fme.dll, version: 5.12.3.0, time stamp: 0x5d00105f

Exception code: 0x80000003

Fault offset: 0x0000000000b9f67f

Faulting process id: 0x10b4

Faulting application start time: 0x01d6463471478fc9

Faulting application path: C:\\Program Files\\FME\\fmeworkbench.exe

Faulting module path: C:\\Program Files\\FME\\Qt5WebEngineCore_fme.dll

Report Id: 050d3c90-6c15-44e8-9ed4-25519022f007

Faulting package full name:

Faulting package-relative application ID:


david_r
Celebrity
  • 8392 replies
  • June 19, 2020

You can have a look here https://knowledge.safe.com/articles/894/troubleshooting-an-fmeexe-crash.html

If nothing works, consider contacting your FME reseller, or Safe support.


ebygomm
Influencer
Forum|alt.badge.img+44
  • Influencer
  • 3427 replies
  • June 19, 2020

I had the same a while back on my home laptop, but I just installed 2020 instead :-)


  • 1 reply
  • June 22, 2020

No, the splash screen pops up, then disappears

Hi Alex, I am also experiencing the same problem, did re-installing the application fix your problem?