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Question

Unable to download zip file via FTP caller

  • September 30, 2019
  • 3 replies
  • 37 views

There is no error however the download folder is empty.

Tried providing the custom proxy settings however still no luck

3 replies

mark2atsafe
Safer
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  • Safer
  • September 30, 2019

Can you turn on "Log Debug" under Tools > FME Options > Translation? That often gives you more information in the log window for web-based issues like this. Just don't leave it on all the time, because it does also return scary looking messages that are in fact quite normal.


Mark, the log file also doesn't have any error


mark2atsafe
Safer
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  • Safer
  • October 4, 2019
shreya61094 wrote:

Mark, the log file also doesn't have any error 

OK, there must be some log messages relating to this though. For example, when I try it on a test server I get messages like:

INFORM|FTPCaller (FTPFactory): FTP info:   Trying 90.130.70.73...
INFORM|FTPCaller (FTPFactory): FTP info: TCP_NODELAY set
INFORM|FTPCaller (FTPFactory): FTP info: Connected to speedtest.tele2.net (90.130.70.73) port 21 (#0)
INFORM|FTPCaller (FTPFactory): FTP response: 220 (vsFTPd 3.0.3)
INFORM|FTPCaller (FTPFactory): FTP request: USER anonymous
INFORM|FTPCaller (FTPFactory): FTP response: 331 Please specify the password.
INFORM|FTPCaller (FTPFactory): FTP request: PASS ftp@example.com
INFORM|FTPCaller (FTPFactory): FTP response: 230 Login successful.
INFORM|FTPCaller (FTPFactory): FTP request: PWD
INFORM|FTPCaller (FTPFactory): FTP response: 257 "/" is the current directory
INFORM|FTPCaller (FTPFactory): FTP info: Entry path is '/'
INFORM|FTPCaller (FTPFactory): FTP request: EPSV
INFORM|FTPCaller (FTPFactory): FTP info: Connect data stream passively
INFORM|FTPCaller (FTPFactory): FTP info: ftp_perform ends with SECONDARY: 0
INFORM|FTPCaller (FTPFactory): FTP response: 229 Entering Extended Passive Mode (|||27997|)
INFORM|FTPCaller (FTPFactory): FTP info:   Trying 90.130.70.73...
INFORM|FTPCaller (FTPFactory): FTP info: TCP_NODELAY set
INFORM|FTPCaller (FTPFactory): FTP info: Connecting to 90.130.70.73 (90.130.70.73) port 27997
INFORM|FTPCaller (FTPFactory): FTP info: Connected to speedtest.tele2.net (90.130.70.73) port 21 (#0)
INFORM|FTPCaller (FTPFactory): FTP request: TYPE I
INFORM|FTPCaller (FTPFactory): FTP response: 200 Switching to Binary mode.
INFORM|FTPCaller (FTPFactory): FTP request: SIZE 5MB.zip
INFORM|FTPCaller (FTPFactory): FTP response: 213 5242880
INFORM|FTPCaller (FTPFactory): FTP request: RETR 5MB.zip

Is there anything in those type of messages to say whether it is being successful or not, and what size of file it is retrieving? 

Also, a few other questions...

  • What version of FME are you using? I see a few FTP-related items in recent versions.
  • Are you downloading it to an attribute or a file? Can you try a different setting (for example if you are writing to a file, try storing it in an attribute and seeing what the content is)
  • Can you post your full log or let us know what site/file you are downloading? It would really help to be able to try this ourselves.

 


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