Skip to main content

I have a problem with the the autodesk docs connector. For example, if a folder is renamed or deleted in in ACC it will still show up with the old name in the connector. Is this a known issue? Anyone else having the same experience? Makes it impossible to control the file sync. Im using FME 2023.1 Win64

 

See the reply from Autodesk support 

If I understand correctly, you use FME app to sync the data from ACC to your system. Although FEM uses Autodesk cloud service to build the integration, we do not know how they implemented the logic and how they used the API. So the best would be you (as a customer of FME) contact their support team to more information. better FEM contacts us if they cannot resolve problem of specific point of Autodesk: API, cloud service, etc.

 

With my experience, I guess FEM uses App context authentication (at our side, called 2-legged token workflow). By that, it will dump all folders, including deleted or even hidden folders. That might explain you could see those unexpected folders. Again, this has to check with FME team to troubleshoot further. 

 

Thank you for your understanding! 

Have you reviewed the documentation https://docs.safe.com/fme/html/FME-Form-Documentation/FME-Transformers/Transformers/autodeskdocsconnector-pkg.htm and fme hub https://hub.safe.com/publishers/safe/packages/autodesk-docs

In FME options > FME packages you can find the ACC version

Then on the FME hub read the version history of what was added/fixed 

 


Have you reviewed the documentation https://docs.safe.com/fme/html/FME-Form-Documentation/FME-Transformers/Transformers/autodeskdocsconnector-pkg.htm and fme hub https://hub.safe.com/publishers/safe/packages/autodesk-docs

In FME options > FME packages you can find the ACC version

Then on the FME hub read the version history of what was added/fixed 

 

Still gets the old name on some of the folders after change to 1.1.5

Browser vs FME:

Guess I just have to live with it:-)