Skip to main content
Archived

Change Knowledge Center defaults

Related products:FME Form
  • September 6, 2018
  • 6 replies
  • 39 views
lifalin2016
Influencer
Forum|alt.badge.img+40

The default Knowledge Center setup is "All", which apparently only shows "Articles".

I seem to remember when "All" was "Questions" + "Ideas" only.

As it is now, "All" is completely useless. Please consider changing it back to Questions+Ideas.

And articles look like they are being timestamp-updated daily. This is not beneficial.

Cheers.

-- Cheers, Lars I.
This post is closed to further activity.
It may be an old question, an answered question, an implemented idea, or a notification-only post.
Please check post dates before relying on any information in a question or answer.
For follow-up or related questions, please post a new question or idea.
If there is a genuine update to be made, please contact us and request that the post is reopened.

6 replies

xiaomengatsafe
Safer
Forum|alt.badge.img+11
Hi @lifalin2016. Thank you for the feedback. I'm not 100% sure I understand which Knowledge Center page you are referring to. In Knowledge Center search result page, the "All" default does seem show Questions + Ideas + Articles, for me. And also which articles did you notice are being timestamp-updated daily?

 

Would you mind adding some screenshots to show us what you mean for both of the issues above? Thank you very much!
lifalin2016
Influencer
Forum|alt.badge.img+40
  • lifalin2016Influencer
  • Author
  • Influencer
  • September 7, 2018

This is what I see:

'

-- Cheers, Lars I.
xiaomengatsafe
Safer
Forum|alt.badge.img+11

Hi @lifalin2016, Can you tell me what steps you took to get to this page? My colleagues and I can't reproduce the same result you see. Do you see the expected/desired result if you click on this link?

lifalin2016
Influencer
Forum|alt.badge.img+40
  • lifalin2016Influencer
  • Author
  • Influencer
  • September 10, 2018
Well, this is interesting. Your link works fine, but when I land on the very same page (same url), using my normal login, it looks very different. I have a bookmark to my profile page, because I usually need to login, and from there (after Google-login) I just select Spaces/FME Desktop.

 

The first tab is your link, the second tab is my login.

 

 

 

 

2018-09-10-09-40-44-all-posts-in-fme-desktop-fme-k_1.png
-- Cheers, Lars I.
lifalin2016
Influencer
Forum|alt.badge.img+40
  • lifalin2016Influencer
  • Author
  • Influencer
  • September 10, 2018
It looks like it's profile dependent somehow. I'm using Google for login, as described. Does that make a difference ?

 

 

-- Cheers, Lars I.
xiaomengatsafe
Safer
Forum|alt.badge.img+11
Ah, Thanks for letting us know the behavior only appears when you are logged in. Now we are able to reproduce the problem. It is very odd, indeed. We will investigate, and update you, as soon as we find out something.

 

Thank you very much for bring this to our attention, @lifalin2016

 

Community Stats

32,704
Posts
124,101
Replies
41,177
Members
Terms & ConditionsAccessibility statement
A product of
Safe Software respectfully acknowledges that we live, learn and work on the traditional and unceded territories of the Kwantlen, Katzie, and Semiahmoo First Nations.