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Question

Emailer not installing

  • April 27, 2023
  • 3 replies
  • 314 views
wvdmanden
Contributor
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Hi, i have a emailer transformer in my workbench.

Ik get an error:

812023-4-27 10:51:20 | Python Exception <ModuleNotFoundError>: No module named 'fmepy_emailer'822023-4-27 10:51:20 | PythonFactory failed to load python symbol `fmepy_emailer.Emailer'832023-4-27 10:51:20 | Factory proxy not initialized842023-4-27 10:51:20 | Emailer_CALLER (PythonFactory): PythonFactory failed to process feature852023-4-27 10:51:20 | An error has occurred. Check the logfile above for details

 

When i search fme support for a solution is see posts that i should remove some things in de packages etc. But in my packeges there are no files from emailer. I tried removing the root folder(system) bust it came back but still with no emailer packages.

 

Versions of fme workbench and server are the same 2022.1

 

Can i manualy put fmepy_emailer files in teh map, as so where can ik find the files from workbench.

3 replies

merlinegeorge
Safer
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  • merlinegeorgeSafer
  • Safer
  • 89 replies
  • April 27, 2023

Hello ,

 

This might be a helpful article for troubleshooting in case you have not come across it- https://community.safe.com/s/article/FME-Server-and-Packages-Python-Exception-ModuleNotFoundError

I believe you might have already come across the following links-

https://community.safe.com/s/question/0D54Q00009YoEOlSAN/python-exception-modulenotfounderror-no-module-named-fmepyemailer

https://community.safe.com/s/feed/0D54Q00008kdXE8SAM

wvdmanden
Contributor
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  • wvdmandenContributor
  • Author
  • Contributor
  • 1 reply
  • April 28, 2023

I found a problem. When i use an old emailer transformer en copy it into my new workspace it works. It goes under the upg4radable transformers, but if i use it like that it will work. Probem is the newer version of the emailer transformer.

danminneyatsaf
Safer
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I found a problem. When i use an old emailer transformer en copy it into my new workspace it works. It goes under the upg4radable transformers, but if i use it like that it will work. Probem is the newer version of the emailer transformer.

@wvdmanden​ if you go to Tools (in the FME Workbench Tool bar) > FME Options > FME Packages, do you see an Update Available for the Emailer package? If so I recommend upgrading the package and seeing if it resolves the issue. If not, you could perhaps remove the existing Emailer package and then Re-add the Emailer in your workspace and this will install the Emailer package as a clean install.

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