We are experiencing FME server not processing jobs intermittently. Once it stops taking job requests, we have to restart the FME server services for it to start taking job requests again. What could be causing FME server to stop processing jobs?

Question

We see the below error in logs most of the times.

NV-FME-P0001_Engine1 FME Engine failed to register with FME Server 'localhost' on port 7070: Could not establish connection to host

Wed-22-Feb-2023 10:46:24.831 AM INFORM Thread-13 KNV-FME-P0001_Engine1 Program Terminating

Wed-22-Feb-2023 10:46:24.831 AM INFORM Thread-13 KNV-FME-P0001_Engine1

Wed-22-Feb-2023 10:46:24.831 AM INFORM Thread-13 KNV-FME-P0001_Engine1 Translation FAILED.

Wed-22-Feb-2023 10:46:24.831 AM INFORM Thread-17 KNV-FME-P0001_Engine2

Wed-22-Feb-2023 10:46:24.831 AM INFORM Thread-17 KNV-FME-P0001_Engine2 FME Engine failed to register with FME Server 'localhost' on port 7070: Could not establish connection to host

Wed-22-Feb-2023 10:46:24.831 AM INFORM Thread-17 KNV-FME-P0001_Engine2 Program Terminating

Wed-22-Feb-2023 10:46:24.831 AM INFORM Thread-17 KNV-FME-P0001_Engine2

Wed-22-Feb-2023 10:46:24.831 AM INFORM Thread-17 KNV-FME-P0001_Engine2 Translation FAILED.

Wed-22-Feb-2023 10:46:24.831 AM INFORM Thread-15 KNV-FME-P0001_Engine3

Wed-22-Feb-2023 10:46:24.831 AM INFORM Thread-15 KNV-FME-P0001_Engine3 FME Engine failed to register with FME Server 'localhost' on port 7070: Could not establish connection to host

Wed-22-Feb-2023 10:46:24.831 AM INFORM Thread-15 KNV-FME-P0001_Engine3 Program Terminating

Wed-22-Feb-2023 10:46:24.831 AM INFORM Thread-15 KNV-FME-P0001_Engine3

Wed-22-Feb-2023 10:46:24.831 AM INFORM Thread-15 KNV-FME-P0001_Engine3 Translation FAILED.

Wed-22-Feb-2023 10:46:24.831 AM INFORM Thread-19 KNV-FME-P0001_Engine4

Wed-22-Feb-2023 10:46:24.831 AM INFORM Thread-19 KNV-FME-P0001_Engine4 FME Engine failed to register with FME Server 'localhost' on port 7070: Could not establish connection to host

Wed-22-Feb-2023 10:46:24.831 AM INFORM Thread-19 KNV-FME-P0001_Engine4 Program Terminating

Wed-22-Feb-2023 10:46:24.831 AM INFORM Thread-19 KNV-FME-P0001_Engine4

Wed-22-Feb-2023 10:46:24.831 AM INFORM Thread-19 KNV-FME-P0001_Engine4 Translation FAILED.

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Something may be interrupting the connection between the core and the engines.

Ensure that a firewall or another application is not blocking port 7070 by querying the port from command line, checking the firewall/security application logs, and the windows event logs for errors.

Please also review the rest of the troubleshooting questions for missing engines in the FME Server Troubleshooting Guide for Engines and let us know the results.

If these suggestions fail to resolve the problem, please contact Safe Support with log files and the results of these troubleshooting questions.

Reply

sanaeatsafe · Answer

Something may be interrupting the connection between the core and the engines.

Ensure that a firewall or another application is not blocking port 7070 by querying the port from command line, checking the firewall/security application logs, and the windows event logs for errors.

Please also review the rest of the troubleshooting questions for missing engines in the FME Server Troubleshooting Guide for Engines and let us know the results.

If these suggestions fail to resolve the problem, please contact Safe Support with log files and the results of these troubleshooting questions.

Reply

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