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We've never seen this issue happen before and we have multiple jobs on Desktop and Server using FMEServerEmailGenerators without issue. For some reason I cannot determine the 2 most recent FME Desktop 2019.2 jobs (They are not running on FMEServer) keep sending 2 emails to each recipient every time they execute. I've looked at the email addresses and there are no duplicated email addresses. Has anyone else encountered this issue?

Hmmm. The FMEServerEmailGenerator just creates the email content; it doesn't send it. So there must be something else causing it to be sent twice.

A few questions...

  • What triggers the workspace? Is it automated? Perhaps it is being triggered multiple times? The job logs would show that.
  • Is the EmailGenerator actually putting out twice the number of features? Can you put a Logger transformer or similar into the workspace to check if it is doing this? I doubt it, but it's something to check.
  • How are you sending the emails? Not the Emailer transformer I assume, but the Notification service? Perhaps it's triggering multiple topics? Can you check what topics it is registered against? Maybe check using Topic Monitoring, if it's an old-style notification and not an Automation.

Hopefully one of these will show where the problem lies.


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