Hi, I have FME Desktop installed on a linux server. We launch FME Wrokbench via command line. Our Functional team need to troubleshoot an issue. They don't have access to the linux server.

Not really. Depending on what the issue is you can give them logfiles to look at, or you could try a screen sharing session but realistically speaking, in order to effectively troubleshoot they need to access the server.

Thanks @Hans van der Maarel​  for the prompt reply. The functional team needs to use FME Inspector tool to troubleshoot a mapping issue where when some DGN files are converted to shapefiles they're missing the layers appendage. Overall, this is happening to a small fraction of files but it needs to be fixed.