Hello,
we have started using FME Desktop with a VPN connection. It takes about 20 -30 Minutes until the programm starts. It remains with the message "Initializing Start Window" the whole time.
We have set a new environment Variable like one Post said but there are no changes after that.
Has anyone any Idea how can we solve this problem?
Thanks in advance!
Are you on a floating license by any chance? I've heard reports that accessing the floating license server over VPN can sometimes be slow (though 20-30 minutes is a *lot*)
Hi @dataman
We would require additional information to troubleshoot this issue.
Are you using a floating license server?
Is this a local install or virtualize i.e. Citrix or AppV etc?
Are your Documents(folder) and Roaming profile(%AppData%) local to the machine on is it mapped to a network share?
Do you have multiple license files in your C:\\ProgramData\\Safe Software\\FME\\Licenses folder?
Are you on a floating license by any chance? I've heard reports that accessing the floating license server over VPN can sometimes be slow (though 20-30 minutes is a *lot*)
Hi!
we have a floating license. During the start the check of the license occurs at the beginning, after that initialize the main window about 30 minutes
Hi @dataman
We would require additional information to troubleshoot this issue.
Are you using a floating license server?
Is this a local install or virtualize i.e. Citrix or AppV etc?
Are your Documents(folder) and Roaming profile(%AppData%) local to the machine on is it mapped to a network share?
Do you have multiple license files in your C:\\ProgramData\\Safe Software\\FME\\Licenses folder?
hello @rahulsharma ,
thanks for your answer. Here the Infos:
Today I have tried it from my office (Wifi and without VPN) and it takes a couple of seconds. It takes so long only at home using VPN.
Thanks!
I am having a similar issue getting a floating license through VPN. I am logged into my machine through my own Microsoft account and connecting to a client VPN with AD credentials for their organization. When I try to activate the floating license on their server, I see in the log that it is trying the default ports on the server (27000-27009) but not being connected.
I have checked with the client and it’s port 27000. I think the problem is that it is trying to connect to the server with my computer credentials, but I don’t know how to define the connection parameters in the licensing assistant, or maybe some other configuration. I can’t seem to find details on this issue in the documentation. Can someone provide assistance?