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Question

Problem costumizer not removing items

  • March 19, 2025
  • 1 reply
  • 18 views
wvdmanden
Contributor
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I made a flow gallery app with some banners en footbanners. But i did not like them. So i tried removing them. But when i remove them end click OK. They are not removed and come back in the site and in the costumizer.

But when i add an item like a logo it saves it oke. But then when i want to remove that also, it won’t.

1 reply

mattmatsafe
Safer
Forum|alt.badge.img+10

Hi ​@wvdmanden I haven’t encountered this myself, but it’s certainly not expected behavior. Can you please submit a case with details including the exact FME Flow build you’re using, details on the Flow deployment (installation type, is there proxy, load balancer, etc), screenshots of any errors you are seeing when you try to remove the image, and a .har file with the request/response from your web browser? The article below documents how to capture the .har file.

https://support.safe.com/hc/en-us/articles/25407757889421-FME-Flow-Debugging-Toolbox-System-Tools#h_01HWR4VZEHG6VKTGS1V1KENGJ8

Thank you!

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