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Question

ACC Project not appearing in my Hub

  • July 16, 2025
  • 1 reply
  • 23 views
jacklonsdale
Contributor
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Hi all,

Trying to set up workspaces in Form that read files directly from my ACC project using a web connection. However, my project isn’t appearing under my Hub?

 

Appreciate this is vague but any suggestions would be great!

 

Update - there seems to be two environments - one linked to autodesk EU and one linked to autodesk UK - not sure if this is impactful! 

 

2nd update - one (UK) environment i can install the FME app on Autodesk but on the EU one i dont have this option - will the project not appear if the Autodesk FME app is not installed?

 

Thanks

 

 

1 reply

saraatsafe
Safer
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  • saraatsafeSafer
  • Safer
  • July 21, 2025

Hi ​@jacklonsdale! Have you installed the FME App (from the Autodesk App store) in both your UK and EU environments? You’ll need to do so in order to access all your items with the ACC web connection. 

You can find more information in our Adding FME through the Autodesk App Store for Use in the AutodeskDocsConnector article. I hope this helps and please let me know if you have any questions!

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