I’m experiencing a discrepancy between LMTOOLS and the FME Form License Assistant, and I’d appreciate any insight or guidance.
Environment
- FME Form (floating license)
- License server managed via LMTOOLS (FlexNet)
Issue
- LMTOOLS shows:
Feature usage info:
Users of FME: (Total of 3 licenses issued; Total of 0 licenses in use)
Users of FME_GUI: (Total of 3 licenses issued; Total of 0 licenses in use)
- FME License Assistant shows:
- 3 total seats
- 1 license in use
- 2 licenses available
What I’ve already tried
- Restarted the license server via LMTOOLS (Stop/Start)
- Confirmed via Server Status Enquiry that no users are consuming licenses
- Closed all FME applications
- Ensured no FME processes are running on client machines
Despite the server reporting zero usage, the License Assistant still shows one license in use, which suggests a possible:
- Client-side cache issue
- Stale session
- Delay in license usage synchronization
Questions
- Has anyone encountered a mismatch like this between LMTOOLS and FME License Assistant?
- Is there a recommended way to force-refresh or clear the client-side license state?
- Are there known caching or heartbeat behaviors in FlexNet/FME that could explain this?
No users are currently blocked, but I want to make sure the license state is accurate and avoid confusion going forward.

