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Why FmeServer run workspace results cannot download,suggests the requested dataset has expired,please request it again to generate a new dataset avaliable for download,The following figure

  • July 24, 2017
  • 15 replies
  • 75 views

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15 replies

redgeographics
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  • July 24, 2017

The data downloads are written to a directory which is set to be cleaned up from time to time. In the System Cleanup section, look for the Delete_Engine_Results task. I think it's set to 86400 seconds by default, that's 24 hours. If you set that to a higher value the files should be retained longer.


david_r
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  • 8394 replies
  • July 24, 2017

The data downloads are written to a directory which is set to be cleaned up from time to time. In the System Cleanup section, look for the Delete_Engine_Results task. I think it's set to 86400 seconds by default, that's 24 hours. If you set that to a higher value the files should be retained longer.

Agreed. In addition, make sure there's enough free disk space on the server to avoid the Cleanup Service from going into agressive cleanup mode.

  • Author
  • 7 replies
  • July 24, 2017

Thank you very much for your answer

What should I do! I can find is The System Maintenance as shown in figure:

I reset the time doesn't work,I didn't find Delete_Engine_Results task


redgeographics
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  • July 24, 2017

Is that FME Server 2015? I don't have any of those around for checking.

Is there an option under the File Maintenance Tasks tab?


  • Author
  • 7 replies
  • July 24, 2017

yes ! but the File Maintenanace Tasks tab is nothing ,The following figure


david_r
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  • 8394 replies
  • July 24, 2017

Check the cleanup service log, I believe it's located here:

<FME Server shared repo>\Resources\logs\service\current\<server>_fmecleanup.log

In particular, check for warnings and critical messages.


  • Author
  • 7 replies
  • July 24, 2017

Thank you very much for your answer?

but I can't the useful information?This is my log of fmecleanup.log

this is fmecleanup.log all information ,Actually before is available for download ,But can't download now run results


redgeographics
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The settings are probably not visible because your account does not have the required privileges. Can you check with an fme_admin account?


  • Author
  • 7 replies
  • July 24, 2017

I am using the Admin account has all permissions ,


  • Author
  • 7 replies
  • July 24, 2017

I think the reason is token, I have created the new token to the one month period, but still can't solve the problem


david_r
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  • 8394 replies
  • July 24, 2017

I think the reason is token, I have created the new token to the one month period, but still can't solve the problem

I suspect an invalid token would give you a very different error.

david_r
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  • 8394 replies
  • July 24, 2017

Thank you very much for your answer?

but I can't the useful information?This is my log of fmecleanup.log

this is fmecleanup.log all information ,Actually before is available for download ,But can't download now run results

Looks good, the problem must be somewhere else.

 

How long is it since the download URL was generated by FME Server?

  • Author
  • 7 replies
  • July 24, 2017

I see fmeEngineConfig log the default time is 3600 on the download URL was generated by FME Serve, but Ihave changed the FME_RESULT_LIFETIME to 0 (infinity)


david_r
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  • 8394 replies
  • July 24, 2017

I see fmeEngineConfig log the default time is 3600 on the download URL was generated by FME Serve, but Ihave changed the FME_RESULT_LIFETIME to 0 (infinity)

If you look on the disk, does the download file exist, or has it been deleted?

 

Also consider involving Safe support on this case.

  • Author
  • 7 replies
  • July 25, 2017

Thank you for your answer

I look at the disk,the file exists,but download prompt the requested dataset has expired,please request it again to generate a new dataset avaliable for download,