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When does the License About To Expire trigger, trigger?

  • August 18, 2025
  • 6 replies
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joy
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Due to the changing license model of SAFE, the license file now needs to be updated every year.

In order to not forget that, I am trying to create an Automation that gets triggered by the License About To Expire trigger, but I am not sure when this trigger occurs. Is it one week before or one month?

I can’t find anything in the documentation. System Events

Best answer by redgeographics

If you go to System Configuration → System Events → Configurations → License About to Expire you can set the notification schedule. It defaults to 7 days like ​@ebygomm said.

You can also add email settings right there, so no need to set up an Automation.

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6 replies

ebygomm
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  • 3434 replies
  • August 18, 2025

I’m pretty sure the original suggestion was 7 days before expiry, but not sure what was actually implemented.  

There’s always the option to make a weekly api call to check the expiry date and notify when x amount of days left


hkingsbury
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  • August 18, 2025

I’ve often gone the old school route and added something to my email calendar!


redgeographics
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  • August 19, 2025

If you go to System Configuration → System Events → Configurations → License About to Expire you can set the notification schedule. It defaults to 7 days like ​@ebygomm said.

You can also add email settings right there, so no need to set up an Automation.


joy
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  • 88 replies
  • August 20, 2025

@redgeographics That is quite handy that you can change the notfication shedule!

I have one question:

  1. Do you get one notification (for example 31 days in my case) or is it possible to get more notifications, let's say 1 month, 1 week before the license is about to expire?

 


ebygomm
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  • August 20, 2025

According to the screenshot you get one daily, so if you have it set to 7 days you get one 7 days before, 6 days before, 5 days before etc.


joy
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  • August 20, 2025

@ebygomm I overlooked that, thanks for pointing that out