Hallo

I am currently experiencing an issue where a running job becomes stuck and cannot be canceled via the FME Flow Web UI. Even after restarting FME Flow, the job remains in a "running" state. When restarting the FME Flow Application Server, Core, and Engine, the Automation restarts but gets stuck again.

The following error message is displayed:

2025-07-28 16:43:11 | AUTOMATIONS writer: FME Flow error: `FME Flow error: UNPROCESSABLE_REQUEST(Automations) Route "Param_Bundle" does not exist`

I have already tried both options mentioned in this article:
https://support.safe.com/hc/en-us/articles/29779782496141-Known-Issue-Job-Submitted-from-Automation-is-Stuck-Running-and-Cannot-be-Cancelled
Unfortunately, neither resolved the issue.

Could you please advise on further steps to resolve this problem?

Best regards,

Beata