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Question

Job Submitted from Automation is Stuck Running and Cannot be Cancelled

  • July 28, 2025
  • 1 reply
  • 23 views

bea
Contributor
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  • Contributor
  • 3 replies

Hallo

I am currently experiencing an issue where a running job becomes stuck and cannot be canceled via the FME Flow Web UI. Even after restarting FME Flow, the job remains in a "running" state. When restarting the FME Flow Application Server, Core, and Engine, the Automation restarts but gets stuck again.

The following error message is displayed:

2025-07-28 16:43:11 | AUTOMATIONS writer: FME Flow error: `FME Flow error: UNPROCESSABLE_REQUEST(Automations) Route "Param_Bundle" does not exist`

I have already tried both options mentioned in this article:
https://support.safe.com/hc/en-us/articles/29779782496141-Known-Issue-Job-Submitted-from-Automation-is-Stuck-Running-and-Cannot-be-Cancelled
Unfortunately, neither resolved the issue.

Could you please advise on further steps to resolve this problem?

Best regards,

Beata

1 reply

bea
Contributor
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  • July 29, 2025

Hallo

We have been able to solve the problem by deleting the job from the system database.

Best regards,

Beata