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Question

FME Server Error Submitting the Job "Could not acquire valid job queue"

  • April 24, 2024
  • 2 replies
  • 206 views
lancec
Contributor
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Pretty much just as the error says:

“There was an error submitting the job. COM.safe.fmeserver.api.FMEServerException: Job submission failed. Could not acquire valid job queue.”

This displays immediately after pressing run in the workspace runner on FME Server 2021.2.5.

I’m not sure where to start investigating and thought maybe someone could point me in the general direction.  
 

    2 replies

    merlinegeorge
    Safer
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    • merlinegeorgeSafer
    • Safer
    • 89 replies
    • April 25, 2024

    Hello

    • Has anything recently changed on the installation ?
    • Is it an express install/distributed/fault tolerant? Linux or Windows? Docker? FME Cloud?
    • Do we see this behaviour for all workspaces/ automations? 
    • Is it HTTPS configured? If yes, is the certificate still valid ? 
    • Are the FME Server Services running under a service account and, if so, has the password on the service account changed recently?
    lancec
    Contributor
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    • lancecContributor
    • Author
    • Contributor
    • 9 replies
    • August 5, 2024

    I”m sorry this took so long for me to get back to you.  It turns out it was the anti-virus software on the server preventing the engines from staying running.  We whitelisted the FME Server directories and everything was OK after that.


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