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Question

Trouble with FME Form when having 3 displays

  • November 18, 2024
  • 2 replies
  • 61 views

caracadrian
Contributor
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Has anybody experienced an issue starting FME Form (tried from v2023.2.1 to v2024.2) when having 3 displays connected.

We have 2 LG 24MP60G 1080p monitors conected to a Dell Alienware X15 R1 (Intel Core i7-11800H 4.20Ghz, nVidia GeForce RTX 3070 8GB GDDR6, 32 GB DDR4). In this setup FME opens as a blank white windows.

If we disconnect any monitor FME starts as usual.

Please let me know if anybody else experienced something similar or if this is a known issue.

2 replies

hkingsbury
Celebrity
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  • Celebrity
  • November 18, 2024

Thats a weird one…

I’ve run three monitors (laptop plus 2 external) for as long as I’ve been using FME and never had this - thats a real pain!


caracadrian
Contributor
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  • Author
  • Contributor
  • November 19, 2024

It’s apparently a scaling issue.

We had display scaling set to 175% in Windows. After changing it to 100% FME start normally with 3 displays.

We got our minds blown by this.

We had similar setups that worked, just the one that didn’t.

2 displays with scaling works, 3 with scaling doesn’t, 3 displays without scaling works.

This is a bug the Safe team should address.