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Hi

 

FME Workbench doesn't work on one of our computer. He crash when a user try to use à ASC file. We has been try to reinstall FME but nothing change. On all other computer FME work fine, and they are all install with the same package. If anyone have a idea 🙂 Thanks.

 

Crash log:

 

Commencer le traitement…

FME 2017.1.2.1 (***** – Build 17725 – WIN64)

FME Desktop professional Edition (floating)

Permanent License.

Machine host name is : ******

Operating System : Microsoft Windows 8.1 64-bit (Build 9600)

 

Creating reader for format : Apic Exchange Format (ASC)

Trying to find a BUILTIN plugin for reader named ‘APIC’

Trying to find a DYNAMIC plugin for reader named ‘APIC’

Library ‘ourAPPVpath\\FME\\APIC.DLL ‘ was found but could not be loaded. Ensure that all the dependent modules exist for this library.

This FME edition does not recognize the ‘APIC’ reader. Please ensure that the current platform supports this reader, the reader name is spelled correctly, and that you have installed all required plug-ins

Failed to obtain any schemas from reader ‘APIC’ from 1 datasets. This may be due to invalid datasets or format accessibility issues due to licensing, dependencies, or module loading ? See logfile for more information

I think that there could be two issues:

1. The format is not supported in 64bit; or

2. The format requires an additional license or installation and that specific lincense/installation is not present on the computer.

Looking at the standard supported formats, there is no Apic Exchange Format (ASC) in FME. That makes me think that option #2 is most likely.

Hi lars_de_vries and Thanks for your help

 

We can open the same ASC file in FME Workbench in any other computer with FME.

It's the same file, same Windows environment, same license server, same FME installation package.

Hi lars_de_vries and Thanks for your help

 

We can open the same ASC file in FME Workbench in any other computer with FME.

It's the same file, same Windows environment, same license server, same FME installation package.

I would suggest to look into the differences between the installations on the computers.

Other aspects you could look at:

- FME license checked out by the computer

- Installation of a Custom format

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