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Since updating our FME Form host computer with the latest version of VMWare Tools, FME Desktop, FME Data Inspector, and all other FME Form GUI software does not run.

We briefly get a spinner and then nothing. The problem was noted on FME version 2021 but is a problem with all version of FME Form up to the latest version FME(R) 2024.1.3.0 (20240927 - Build 24627 - WIN64).

It is still possible to run Workspaces in batch mode.

The issue seems to be with OpenGL as indicted in the log, below.

I would be interested if others have the same issue and, if so, how the issue can be resolved.

Here is a snip from the log file:

VMWare Tools v12.5.0.24276846

Faulting Module = vm3dgl64.dll
Working Version = 3.5.3.2

Faulting Version = 3.6.0.0

 

Event Log:

Faulting application name: fmeworkbench.exe, version: 2021.7.41.21614, time stamp: 0x60f7b7a5

Faulting module name: vm3dgl64.dll, version: 3.6.0.0, time stamp: 0x66a16726

Exception code: 0xc0000005

Fault offset: 0x0000000000e3696d

Faulting process id: 0x1bec

Faulting application start time: 0x01db207c31ccd839

Faulting application path: T:\FME20211\fmeworkbench.exe

Faulting module path: C:\WINDOWS\SYSTEM32\vm3dgl64.dll

Report Id: 1644a438-73c1-422f-aa9f-d32e5531661f

Faulting package full name:

Faulting package-relative application ID:

 

The same here…

 

Uninstall VMWare Tools v12.5.0.24276846 and install an older version.

We installed VMware-tools-12.4.0-23259341-x86_64.exe (https://packages.vmware.com/tools/esx/latest/windows/x64/) and it works again.

 

In our environment, the server is configured to automatically install the latest version of VMWare Tools. We had to disable this option for the affected servers in our vSphere client so that the version we selected (12.4.0-23259341) would not be updated again.

 

Best regards,

Gerhard

Same issue here FME 2023.1 b23619

 

Event Log:

Faulting application name: fmeworkbench.exe, version: 2023.7.47.23619, time stamp: 0x64e967bc
Faulting module name: vm3dgl64.dll, version: 3.6.0.0, time stamp: 0x66a16726
Exception code: 0xc0000005
Fault offset: 0x0000000000e3696d
Faulting process id: 0x3808
Faulting application start time: 0x01db24eff922bdc1
Faulting application path: C:\Program Files\FME\fmeworkbench.exe
Faulting module path: C:\Windows\SYSTEM32\vm3dgl64.dll
Report Id: d5e27c45-69a0-43aa-b24a-7089f162eb56
Faulting package full name: 
Faulting package-relative application ID: 

 

VMware tools

12.5.0.24276846

Same issue for us. Can no longer start FME Workbench 2023.1.2

Event log:
Faulting application name: fmeworkbench.exe, version: 2023.7.47.23641, time stamp: 0x654ef1d9
Faulting module name: vm3dgl64.dll, version: 3.6.0.0, time stamp: 0x66a16726
Exception code: 0xc0000005
Fault offset: 0x0000000000e3696d
Faulting process id: 0x1050
Faulting application start time: 0x01db2516289f1e4e
Faulting application path: C:\Program Files\FME_2023_1_2\fmeworkbench.exe
Faulting module path: C:\Windows\SYSTEM32\vm3dgl64.dll
Report Id: 68ae7abc-d159-41ac-a249-b0f126d34bdc
Faulting package full name: 
Faulting package-relative application ID: 

VMware version 12.5.0.24276846

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