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Question

Menu missing by default following installation

  • October 25, 2023
  • 4 replies
  • 82 views

clang
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We've just upgraded a couple of machines to FME Form 2023.1.1.1 in preparation for a full rollout , however we're experiencing issues with the default layout of FME Form.

 

The menu bar has not loaded?

 

When selecting transformers in the canvas or items from the tool bar I have to click below the item to select? Like there is a spatial disconnect between the clicked location and the item I'm wishing to select?

 

Pressing F11 makes the menu bar appear and the issues of clicking directly on a transformer or tool bar icon a non issue. However the navigator, translation log and status bar windows all disappeared unless I make these visible again via selecting them from View>Windows. I have to keep repeating this process every time I return to FME Form.

 

Same issue also occurred when I installed 2023.1 as a trail earlier last month.

 

Any advice greatly welcome.

 

Thanks,

Chris

 

 

4 replies

hkingsbury
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  • 1632 replies
  • October 25, 2023

Sounds like it could be a bug. I'd contact support and they'll be able to help diagnose the issue. They'll also likely need some more specific setup/installation information that you might not be comfortable giving out on a public forum


clang
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  • 29 replies
  • February 14, 2024

Just an update on this.

I’ve been informed by our supplier that this issue will not be fixed in FME 2023 and should be resolved come FME 2024!


virtualcitymatt
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  • February 14, 2024

Super weird though - what platform are you on? Did I miss something? I don’t at all have this issue


clang
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  • February 14, 2024

Running on Windows 10 Enterprise.

Of my colleagues that have installed 2023.2, 2 out of 6 are experiencing this issue. With one colleague unable to open FME Form, crashes during load.

I’ve tried every release of 2023.1 onwards