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Question

Multi factor authentication on FME Flow System Email error

  • February 6, 2026
  • 5 replies
  • 79 views
jeroen_hack
Contributor
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Good afternoon fellow FME enthousiasts,

I'm struggling with the following. I'm trying to set up the System Email settings on our FME Flow to allow users to request a password reset. It all seems pretty straightforward but can't get it to work. Maybe i'm missing something though (it is friday afternoon after all). I've set it up as follows:

 

But when i validate it I get the error:

“Due to a configuration change made by your administrator or because you moved to a new location you must use multi factor authentication to access…...”

 

Emails through emailers in workspaces ran on flow work like a charm, but this one keeps evading me. Any help would be appreciated.

    5 replies

    aaron.hillier
    Safer
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    Hi ​@jeroen_hack,

    Sorry to hear that you’re running into this issue!

    Unfortunately, in order to get Flow’s system email to work with a Microsoft SMTP account, MFA will likely need to be disabled on that account. This article has more information (it references using an SMTP account to send emails in an Automation, however the same concept applies in this case). This is not the case when using the Emailer transformer, which could explain why you haven’t experienced this issue in the past.

    Hopefully that helps! Please let me know if you have any other questions :)

    - Aaron H.

      hkingsbury
      Celebrity
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      • hkingsburyCelebrity
      • Celebrity
      • February 11, 2026

      Hi ​@jeroen_hack,

      Sorry to hear that you’re running into this issue!

      Unfortunately, in order to get Flow’s system email to work with a Microsoft SMTP account, MFA will likely need to be disabled on that account. This article has more information (it references using an SMTP account to send emails in an Automation, however the same concept applies in this case). This is not the case when using the Emailer transformer, which could explain why you haven’t experienced this issue in the past.

      Hopefully that helps! Please let me know if you have any other questions :)

      - Aaron H.

      I’ve had success by creating a simple workspace with the emailer transformer, then placing that in an automation on Flow. The automation is then subscribed to a topic. Then you can utilise notifications to send an email using an MFA account from Flow.

      This won’t cover all cases of where the System Email is used, but does cover a few cases.

      So the flow is:

      system notification → Topic → Automation that subscribes to topic → Runs Workspace with emailer → email uses web connection to send email

        jeroen_hack
        Contributor
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        • jeroen_hackContributor
        • Author
        • Contributor
        • February 13, 2026

        Hi ​@jeroen_hack,

        Sorry to hear that you’re running into this issue!

        Unfortunately, in order to get Flow’s system email to work with a Microsoft SMTP account, MFA will likely need to be disabled on that account. This article has more information (it references using an SMTP account to send emails in an Automation, however the same concept applies in this case). This is not the case when using the Emailer transformer, which could explain why you haven’t experienced this issue in the past.

        Hopefully that helps! Please let me know if you have any other questions :)

        - Aaron H.

        That's very unfortunate since we're not allowed to turn this off due to IT policy. Are there any plans to make this work with MFA like for the emailer in future version?

        aaron.hillier
        Safer
        Forum|alt.badge.img+9

        Hi ​@jeroen_hack,

        There aren’t any specific plans on this for an upcoming release of FME (at least at the moment anyway). There is, however, this product idea on the community related to universal connection support in FME Flow. The ideas discussed on that thread relate to Email actions within Flow, and would likely also relate to Flow’s System Email and how it is authorized.

        I would highly suggest upvoting that community post, and also posting your specific use case as a reply. Our development and product management teams monitor the product ideas page very closely, and the number of votes an idea has helps to gauge demand for certain features.

        Please let me know of you have any other questions! :)

        - Aaron H.

        jeroen_hack
        Contributor
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        • jeroen_hackContributor
        • Author
        • Contributor
        • February 17, 2026

        Hi ​@jeroen_hack,

        There aren’t any specific plans on this for an upcoming release of FME (at least at the moment anyway). There is, however, this product idea on the community related to universal connection support in FME Flow. The ideas discussed on that thread relate to Email actions within Flow, and would likely also relate to Flow’s System Email and how it is authorized.

        I would highly suggest upvoting that community post, and also posting your specific use case as a reply. Our development and product management teams monitor the product ideas page very closely, and the number of votes an idea has helps to gauge demand for certain features.

        Please let me know of you have any other questions! :)

        - Aaron H.

        Thx for the tip, voted and added my comment. 

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