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I am having issues with a Directory Watcher UNC Path. I was able to get it running in our Test environment. However, in the Production environment, I keep getting this error in the Automation Log: 801013 : Could not retrieve file listing.

 

I've checked the following during my troubleshooting:

  • Confirmed domain account has 'log-on as service' rights
  • Confirmed domain account is running the FME Server services
  • Confirmed domain account as full access to the UNC path
  • Confirmed that I can connect and add UNC path and was able to add it as a resource to FME server and that I see files showing up in FME Server UI. (Resources>Directory)
  • I'm running FME Server 2020.0.1 (Build 20218 - win64).
  • I am able to validate the directory when I configure the 'Directory Watch' trigger in the Automation.

I am just trying to read a UNC path with simple .txt files. Am I missing something in my troubleshooting? Thanks in advance.

-Mark

Solved: Adding the Domain account into the Admin Group on the server solved the issue.

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