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Question

Emailer Transformer Error in FME Workspace while running fme from "CMD prompt"


f.kemminje
Contributor
Forum|alt.badge.img+11

Dear Team,

I have an Emailer transformer at the end of my FME workspace (FMW file) that is configured to send a completion notification to my Gmail account. However, I am encountering an error when it tries to send the email.

I have already updated the Emailer transformer, Python, and other relevant components, but the issue persists. But from desktop it runs perfectly. only when i run from command prompt it gives error.("D:\Program Files\FME2024\fme.exe" D:\fvt2\1_spatial_tables_ver9.fmw )

Could someone in the group please help me identify what might be causing the problem?

Thank you in advance for your support.

Best regards,

Farook

2025-04-29 05:17:31|1614.6|  0.5|STATS |DateTimeStamper (TeeFactory): Cloned 1 input feature(s) into 1 output feature(s)
2025-04-29 05:17:31|1614.6|  0.0|STATS |CRCCalculator_2_Executor (ExecuteFunctionFactory): Executed FME Functions on 1 input feature(s) -- 1 feature(s) completed and 0 feature(s) rejected
2025-04-29 05:17:31|1614.6|  0.0|INFORM|Successfully closed POSTGRES database reader
2025-04-29 05:17:31|1614.6|  0.0|INFORM|Successfully closed POSTGRES database reader
2025-04-29 05:17:31|1614.6|  0.0|STATS |SQLExecutor_5 INITIATOR Splitter (TeeFactory): Cloned 1 input feature(s) into 2 output feature(s)
2
025-04-29 05:17:34|1615.0|  0.4|ERROR |Message Type: fme::internal::_v0::py::Exception
2025-04-29 05:17:34|1615.0|  0.0|ERROR |Python Exception <ModuleNotFoundError>: No module named 'fmepy_emailer'
2025-04-29 05:17:34|1615.0|  0.0|FATAL |PythonFactory failed to load python symbol `fmepy_emailer.Emailer'. An outdated FME packaged transformer may be in use. Please check Tools > FME Options > FME Packages to confirm that all FME Packages are up to date

2025-04-29 05:17:34|1615.0|  0.0|FATAL |Factory proxy not initialized
2025-04-29 05:17:34|1615.0|  0.0|FATAL |Emailer_CALLER (PythonFactory): PythonFactory failed to process feature
2025-04-29 05:17:34|1615.0|  0.0|STATS |Stored 4 feature(s) to FME feature store file `D:\FME_TEMP\3_sheath_content_rep_ver9_041421\inspector.ffs'
2025-04-29 05:17:34|1615.0|  0.0|INFORM|Saving feature type index into file 'D:\FME_TEMP\3_sheath_content_rep_ver9_041421\inspector.fsi'
2025-04-29 05:17:34|1615.0|  0.0|INFORM|Finished saving feature type index into file 'D:\FME_TEMP\3_sheath_content_rep_ver9_041421\inspector.fsi'
2025-04-29 05:17:34|1615.0|  0.0|WARN  |An error has occurred. Check the logfile above for details
2025-04-29 05:17:34|1615.0|  0.0|INFORM|Translation FAILED with 5 error(s) and 1 warning(s) (0 feature(s) output)

2025-04-29 05:17:34|1615.0|  0.0|INFORM|FME Session Duration: 1 hour 3 minutes 11.4 seconds. (CPU: 1560.7s user, 54.3s system)
2025-04-29 05:17:34|1615.0|  0.0|INFORM|END - ProcessID: 17164, peak process memory usage: 4888996 kB, current process memory usage: 264768 kB

2 replies

takashi
Influencer
  • May 2, 2025

Hi ​@f.kemminje ,

It seems that the error message suggests the Emailer package doesn't match the current environment. Have you tried updating the Emailer package from FME Options? 

2025-04-29 05:17:34|1615.0|  0.0|FATAL |PythonFactory failed to load python symbol `fmepy_emailer.Emailer'. An outdated FME packaged transformer may be in use. Please check Tools > FME Options > FME Packages to confirm that all FME Packages are up to date


nielsgerrits
VIP
Forum|alt.badge.img+54

Sometimes uninstalling and reinstalling the package helps.


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