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My company uses a firewall and I cannot download content from FME Hub when I am using FME Workbench!

 

 

With the help of my IT Department, I have traced this issue to a couple IP addresses that were blocked:

 

ec2-52-0-251-21.compute-1.amazonaws.com

 

ec2-54-208-208-236.compute-1.amazonaws.com

 

ec2-54-243-241-253.compute-1.amazonaws.com

 

ec2-54-165-124-56.compute-1.amazonaws.com

 

ec2-54-87-96-236.compute-1.amazonaws.com

 

ec2-54-243-173-199.compute-1.amazonaws.com

Are there any other IP addresses I should be aware of?

FME Hub, or https://hub.safe.com, resolves to an AWS ELB (Amazon Web Services Elastic Load Balancer). This service uses multiple IP addresses. If you have strict firewall rules, you must whitelist this range.

 

 

There is a great Stack Exchange discussion on this topic and for more information about the IP range from Amazon, navigate to this page.

 

 

 

*Note that as a workaround, you can download content directly from FME Hub and transfer it to any machine that you cannot modify firewall rules for!

Edit: Please also view this Knowledge Center Q&A; Discussion.

Keywords: fme hub firewall troubleshooting

Please also see the comment here from GerhardAtSafe

FME Hub, or https://hub.safe.com, resolves to an AWS ELB (Amazon Web Services Elastic Load Balancer). This service uses multiple IP addresses. If you have strict firewall rules, you must whitelist this range.

 

 

There is a great Stack Exchange discussion on this topic and for more information about the IP range from Amazon, navigate to this page.

 

 

 

*Note that as a workaround, you can download content directly from FME Hub and transfer it to any machine that you cannot modify firewall rules for!

Edit: Please also view this Knowledge Center Q&A; Discussion.

Keywords: fme hub firewall troubleshooting

Please also see: URLs Used by FME

 

 

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