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Question

Directory Watch stop working

  • May 25, 2017
  • 1 reply
  • 8 views

roberto
Contributor
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Hello, we are observing a strange behaviour with an FME server (v2015) in production.

The publisher watches a main folder with subfolder flag set to yes only for new files.

Several subfolder (more or less 20) under the main one.

Sometime the watcher stop working without notices.

If we reset FME services it start working again for few hours then it stop again.

We only upload zip files in the folders.

Unfortunately for a month or so we can't upgrade to the new version.

Suggestions on how to solve this issue?

Too many subfolders?

Other suggestions or best practices to follow?

TIA

Roberto

1 reply

david_r
Evangelist
  • May 26, 2017

Sounds like you should be getting in touch with Safe support on this one.


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