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I’m not sure if this is the right forum or category (I couldn’t select “general”), but as I’m sure you’re aware, Safe recently changed it’s pricing for FME, which includes annual maintenance pricing. We are a small consultancy business, long term Safe customer (10+ years) and have been FME advocates amongst our customers for many years. We have just received details of pricing for our annual maintenance in 2025 and for FME Form (previously FME Desktop Professional) for us this has increased by approximately 600%.The new maintenance price for FME Form is going to make it a lot more difficult to justify for a small business like ourselves.

We were also previously lookng to expand our FME use by purchasing Flow, but the new pricing has also forced us to cancel those plans.

We will also find it difficult to recommend FME to our customers, especially smaller ones, as the bar to entry in terms of pricing has been set so high.

I have previously raised the issue of pricing with our reseller in the UK and with Safe directly, but as yet have received no response from Safe.

I’m just wondering how many other current Safe customers currently have or forsee issues with the new pricing structure and increased maintenance costs? Will this force you to consider alternatives?

We are in the same boat. Our FME reseller told me that the annual maintenance fee will be increased by around 400% in 2025 and this will force us to give up FME Form unfortunately...

 

I’m not sure if this is the right forum or category (I couldn’t select “general”), but as I’m sure you’re aware, Safe recently changed it’s pricing for FME, which includes annual maintenance pricing. We are a small consultancy business, long term Safe customer (10+ years) and have been FME advocates amongst our customers for many years. We have just received details of pricing for our annual maintenance in 2025 and for FME Form (previously FME Desktop Professional) for us this has increased by approximately 600%.The new maintenance price for FME Form is going to make it a lot more difficult to justify for a small business like ourselves.

We were also previously lookng to expand our FME use by purchasing Flow, but the new pricing has also forced us to cancel those plans.

We will also find it difficult to recommend FME to our customers, especially smaller ones, as the bar to entry in terms of pricing has been set so high.

I have previously raised the issue of pricing with our reseller in the UK and with Safe directly, but as yet have received no response from Safe.

I’m just wondering how many other current Safe customers currently have or forsee issues with the new pricing structure and increased maintenance costs? Will this force you to consider alternatives?

 

Hi John. Safe Software have not changed their prices for over 20 years, and to be honest I think it has been way to cheap compared to what value one can get. On the other hand, I partly agree with you that the price raise might have been to high, and that it will exclude some for continuing with FME, but do not forget that Safe Software have an uncommon approach to pricing. I believe you can contact your partner/reseller, and ask to have chat with Safe wrt pricing. An option to allow you to take advantage of the whole platform, both FME Form and Flow, without making deep holes in your wallet, would be to ask for FME subscription price. The price changes in general is much more like other software vendors such as Microsoft, ESRI, Autodesk or others.  

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