Skip to main content
  • EN
Question

Salesforce connected web app - web service configuration issue

  • 15 July 2024
  • 9 replies
  • 98 views

Hi,

I am trying to configure a web service to use the Salesforce Connector.  When trying to test the connection, I keep getting error:

error=redirect_uri_mismatch&error_description=redirect_uri%20must%20match%20configuration

 

I believe this relates to the callback URI syntax, but I don’t know what it should be.. any ideas?

9 replies

kailinatsafe
Rank
Userlevel 3
Badge +15

Hello @alsherren, thanks for posting to the FME Community! Can you try setting the Callback URL (in Salesforce) and the Redirect URI (in FME Form) to : https://localhost 

Please update me on whether this resolves the error. Happy to help, Kailin.

alsherren
Rank
Badge +2

Hi @kailinatsafe thanks for the suggestion;  I have tried but now get a different error:

 

kailinatsafe
Rank
Userlevel 3
Badge +15

Hello @alsherren, can you confirm the callback URL is set to localhost in salesforce as well? I think the main idea is to have callback URL in salesforce and the redirect URI in fme set to the same value. If you’re still having issues, perhaps consider submitting a support case! Best, Kailin.

alsherren
Rank
Badge +2

HI @kailinatsafe Where should this be done?  I can confirm the callback URL has been set in the app manager settings:

1 Attachment
kailinatsafe
Rank
Userlevel 3
Badge +15

Hello @alsherren, awesome - that looks correct on the salesforce side. Within FME Form, we can set https://localhost as the Redirect URI in the following location: 

 

Let me know if this works or if we are still unable to connect. Best, Kailin.

 

alsherren
Rank
Badge +2

Hi @kailinatsafe I can confirm URI has been set to the same in the Salesforce (Read Only) web service, and still produces same error as previously.

kailinatsafe
Rank
Userlevel 3
Badge +15

Hello @alsherren, hmm… apologies! I think we need to take a closer look at what is going on. Are you able to submit a support case please? Best, Kailin

alsherren
Rank
Badge +2

@kailinatsafe  thank you, I have done that now (https://support.safe.com/hc/en-us/requests/48237)

alsherren
Rank
Badge +2

@kailinatsafe are you able to give any sort of ballpark timescale for someone to start actioning?  I’ve set ticket to ‘medium’ urgency but don’t know what that means..

Reply


Community Stats

29,620
Posts
112,572
Replies
37,269
Members
Terms & ConditionsCookie settings