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Error: The web connection 'FME Account' could not be loaded

  • November 25, 2025
  • 6 replies
  • 129 views

siriosus
Contributor
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Hello FME Community

I got issue when trying to connect to ArcGIS Portal from FME Form 2025.1. I get error “The web connection 'FME Account' could not be loaded”, but unlike in this discussion (

)

My workspace doesn’t finish normally and actualy is not able to read/write to the Portal Hosted feature layers. I use FeatureWriter and can see layers I want to read/write in the settings of the transformer.

Is there any workaround for this? Or we should wait for 2025.2 like in above discussion suggested?

I’ve upgraded from 2023.2 where everything works just fine.

Thank you in advance.

Regards.

 

6 replies

nielsgerrits
VIP
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Can’t you simply uncheck the “Enable AI assist” option?


siriosus
Contributor
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  • Author
  • Contributor
  • November 25, 2025

Hi ​@nielsgerrits 

Thank you for the suggestion, but I’ve pointed that for me workspace doesn’t works out normally and failing due to this error.


desiree_at_safe
Safer
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Interesting, would you be willing to share a log file with log debug enabled? It’ll help us dig into the issue a bit more.

You can do that by going to Tools > FME Options > Translation > and enable Log Debug. Re-run your workspace with log debug enabled and send the resulting .log file


ebygomm
Influencer
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  • Influencer
  • December 1, 2025

I also see the same message in 2025.1 when connecting to ArcSDE intermittently

Database connection storage is a personal database, the FME Flow Connection is disconnected, 

AI Assist options are unchecked in FME Options

I’ve not managed to capture the error when log debug is turned on so far

 


ottadini
Supporter
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  • Supporter
  • December 8, 2025

I have just had the same warning message running an FME Form translation.

The error only appeared when I ran a PythonCaller. It turns out it was simply a permissions issue. Our workplace locks down a lot of software, so provides some of us with the Airlock Digital agent to allow a timed period of elevated privileges. The error happened because my timed period had run out without me noticing. 

It’s strange, because I have no web connections at all. The python script doesn’t import any other modules than the default, and I’m storing everything locally.


ottadini
Supporter
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  • Supporter
  • December 8, 2025

I have just had the same warning message running an FME Form translation.

The error only appeared when I ran a PythonCaller. It turns out it was simply a permissions issue. Our workplace locks down a lot of software, so provides some of us with the Airlock Digital agent to allow a timed period of elevated privileges. The error happened because my timed period had run out without me noticing. 

It’s strange, because I have no web connections at all. The python script doesn’t import any other modules than the default, and I’m storing everything locally.

Hmm, maybe I should recant this. I still get the warning now after I’ve fixed my permissions issue and the workbench completes.