Skip to main content

What could be a reason for uncomplete login form? It looks like this:

frontLooking into dev tools I see two errors popping up:

DevTools failed to load source map: Could not load content for https://<domain>.com/fmeserver/dist/app/libs.min.js.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE
/fmeserver/#/home:1          GET https://<domain>.com/fmeserver/ 401
DevTools failed to load source map: Could not load content for https://<domain>.com/fmeserver/dist/app/libs.min.js.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE
jquery.22789.min.js:2          GET https://<domain>.com/fmeapiv4/info/login 404

Other than that the server appears to be working as expected - health check returns the following:

{"status":"ok"}

database is there and I was able to connect into it, license has been applied successfully, tokens work, in general all API based functions work as expected.

 

The only problem is to use the front end...

 

Server info (got via API...):

{
  "currentTime": "Thu-09-Mar-2023 03:09:37 PM",
  "licenseManagement": true,
  "build": "FME Server 2022.2.3 - Build 22789 - linux-x64",
  "timeZone": "+0000",
  "version": "FME Server"
}

Two tier deployment: core/db/etc on the first server and only engine on the other.

The following hasn't helped: https://community.safe.com/s/article/fme-server-troubleshooting-web-interface-login#Thewebinterfaceloginpageisnotaccessible , tried also different browsers and incognito mode.

The FME Server Troubleshooting guide (specifically the part about the login page) is a good place to start.


@Hans van der Maarel​ I mentioned the same page at the very end of my post. Thanks for your replay though, will check it again :)


Hi @krlem​ 

 

Unfortunately, I don't have any more suggestions without seeing your FME Server logs. Would you mind submitting a support case and attaching all of your FME Server logs to it? The logs in the tomcat and core folders will likely be the most useful.

To submit a support case just follow this link.


Reply