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Question

New Behavior ... Why would FME be sending 2 emails to each recipient once it runs through the FMEServerEmailGenerator transformer?

  • August 19, 2020
  • 1 reply
  • 22 views

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We've never seen this issue happen before and we have multiple jobs on Desktop and Server using FMEServerEmailGenerators without issue. For some reason I cannot determine the 2 most recent FME Desktop 2019.2 jobs (They are not running on FMEServer) keep sending 2 emails to each recipient every time they execute. I've looked at the email addresses and there are no duplicated email addresses. Has anyone else encountered this issue?

1 reply

mark2atsafe
Safer
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  • Safer
  • August 21, 2020

Hmmm. The FMEServerEmailGenerator just creates the email content; it doesn't send it. So there must be something else causing it to be sent twice.

A few questions...

  • What triggers the workspace? Is it automated? Perhaps it is being triggered multiple times? The job logs would show that.
  • Is the EmailGenerator actually putting out twice the number of features? Can you put a Logger transformer or similar into the workspace to check if it is doing this? I doubt it, but it's something to check.
  • How are you sending the emails? Not the Emailer transformer I assume, but the Notification service? Perhaps it's triggering multiple topics? Can you check what topics it is registered against? Maybe check using Topic Monitoring, if it's an old-style notification and not an Automation.

Hopefully one of these will show where the problem lies.


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