Hello everyone,
I’m wondering if we could rack your brains for some help. Where I work we had FME Flow and Form introduced in a rush for a particular project. In my team (GIS) we have some prior experience with FME Form but none with Flow. We have undertaken the online training but it’s no replacement for hands on experience.
We fumbled through and managed to get the solution for the rush project sorted. However, I think our solution is a workaround as we had to make 2 flows, one to read from a database, do some stuff and then write to the FME Flow resources folder, and then the second to read from resources and write to our network share. We were never able to read from the database location and write to the network share in one flow, which seems wrong to me.
We have moved onto other projects recently and are coming across the same problem (also in the backup scheduler). From poking around a bit more we’ve found that if you run the workspace locally in Form > get the output and then put it where the Flow output should go > then run the workspace in Flow, it will overwrite the file successfully but if you try and write a new file from Flow to the same place it will fail. This suggests to me that it’s not a problem with the workspace but with Flow/network share configuration or permissions.
We had a lot of trouble getting FME Flow configured in the first place as all server and admin work is done by our IT department - they are not specialists in FME and are relying on us telling them what we need, but we have no experience of deploying or administering FME. I am trying to troubleshoot this so I can give IT some instructions but am coming up short.
So far I have the following info/checks:
- FME Flow is running on a Windows server, we have 1 engine
- FME Flow windows account and the server have access to the network share with these permissions: modify, read & execute, list folder contents, read, write.
- The FME logs on the failed workspace are:
The below feature caused the translation to be terminated
Storing feature(s) to FME feature store file `C:\ProgramData\Safe Software\FMEFlow\resources\logs\engine\current\jobs\2000\job_2783_log.ffs'2025-11-25 15:39:41 | Terminator (TestFactory): Terminator: Termination Message: 'Unable to retrieve backup from FME Server `<servername>. Please ensure that the credentials are correct and that user `admin' has fmesuperuser role. The error was: Unable to create directory '"<networkLocation>"'.'
- We checked the admin user in FME Flow has the fmesuperuser role correctly assigned.
- We checked the admin and fmesuperuser roles both have access to the network share in the User Management > Roles > Edit Role > Resources
- The network share is added in FME Flow as a resource and it displays the contents successfully, it’s a UNC path.
I would really appreciate any insights you have on this problem! If there’s any other information I can get you please do let me know - unfortuantely I don’t have direct server access myself but those are things I can put to IT to check.
Thanks!
