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Getting an error with the default (OOTB) schedules/workspaces for :

  • backupConfiguration.fmw

  • JobHistoryStatisticsGathering.fmw

Both times it’s an SSL error with the HTTPCallers in those workspaces. Looks to me like they’re calling a URL based on the Windows machine name provided (gathered?) during installation.

This was not an upgrade but fresh install so I think this thread about the API version does not apply. It’s definitely calling V3.

However, after the initial install, I have switched to HTTPS and added a DNS name with a valid SSL cert. All my services - Data Download, Data Streaming, Job Submitter etc - are working fine with this new name/URL.

But the HTTPCaller still uses the FME_SERVER_WEB_URL

(FME_SERVER_WEB_URL)/fmerest/v3/migration/backup/download

which I think comes from

fmeFlowConfig

Did I miss a step when setting up HTTPS and should I have switched this entry? If not, is it safe to just put the full DNS name for my FME Server instance in the fmeFlowConfig ?

Not a huge issue with the backups, I don’t rely on them. But I’d like to get the statistics going.

Thanks

Hi ​@agelfert,

For HTTPS configuration, both FME_SERVER_WEB_URL and Service URLs need to be updated. This article provides detailed instructions on HTTPS configuration with different types of certificates used. https://support.safe.com/hc/en-us/articles/25407415461517-Configuring-FME-Flow-for-HTTPS

For example, if you are using a CRT or CER certificate, make sure step 11 and step 13 were configured correctly according to this article. https://support.safe.com/hc/en-us/articles/25407506647181-Configuring-FME-Flow-for-HTTPS-Using-a-CRT-CER-Certificate

If the issue still exists, please feel free to submit a support ticket and share the tomcat log folder located in Resources > Logs. Also, the log files show the specific SSL error message would be helpful. 

I hope that helps.

Skyler

Thanks, Skyler - I will look at those pages and give it a try.

“Looks to me like they’re calling a URL based on the Windows machine name provided (gathered?) during installation.”

That seems like an FME_SERVER_WEB_URL misconfiguration for sure.

Another article that's a "must bookmark" for those kinds of deployments:

https://docs.safe.com/fme/html/FME-Flow/AdminGuide/Changing-Web-App-Server-Host-Name-Port.htm#:~:text=Open%20the%20propertiesFile.,Restart%20FME%20Flow.

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