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Question

Error 502 Bad Gateway when trying to access https://hostname.mydomain.eu/fmeserver

  • November 19, 2024
  • 1 reply
  • 48 views
gjaguilar
Contributor
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Hello everyone

We have a problem, we upgraded from FME Server 2022 to FME Flow 2024.1.1

FME Flow was installed on a virtual machine in Azure, after doing the express installation it was configured to use a .pfx certificate and HTTPS according to the documentation (https://support.safe.com/hc/en-us/articles/25407434854157-Configuring-FME-Flow-for-HTTPS-Using-a-PFX-or-P12-Certificate)

In the fmeServerConfig.txt file it was assigned to FME_SERVER_WEB_URL=https://<hostname>:443

From that machine we tried accessing using https://<hostname>/fmeserver/ and it works fine

From any other computer we used https://<hostname>.mydomain.eu/fmeserver/ and it worked but now this gives an error 502 Bad Gateway

Is it a DNS error or are we missing something to configure in FME Flow?

 

Thanks in advance

    1 reply

    baileyatsafe
    Safer
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    Hi ​@gjaguilar !

    It does sound like it could be something with the DNS configuration or networking related. It’s likely best for your to submit a case with our support team to investigate. Thank you!

    -Bailey

    gjaguilar
    1 person upvoted this
    • gjaguilar
      gjaguilar

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