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Question

Help with Web Socket Subscription

  • August 13, 2018
  • 3 replies
  • 37 views
R

I've followed https://docs.safe.com/fme/html/FME_Server_Documentation/Content/AdminGuide/configuring_for_https.htm#EnableSSLWebSocketServer

for HTTPS, service URLs changed etc.

When trying to create a websocket subscription under Notifications I get an error of "There was a problem communicating with the REST API" when I click validate

FME seems to be running fine and I can query the REST API ok.

Any ideas?

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3 replies

laurawatsafe
Safer
Forum|alt.badge.img+13

Hi @rclarknxf It is interesting that you're seeing a REST API error rather than a validation error message when validating your subscription. Can you try turning on Developer Tools within your browser, opening the Network tab, then clicking on the Validate button, and taking a look at what's shown in that tab? Does it show any error messages on any of the calls listed?

R
  • rclarknxf
  • Author
  • August 14, 2018

Hi @rclarknxf It is interesting that you're seeing a REST API error rather than a validation error message when validating your subscription. Can you try turning on Developer Tools within your browser, opening the Network tab, then clicking on the Validate button, and taking a look at what's shown in that tab? Does it show any error messages on any of the calls listed?

HI @LauraAtSafe, no it does not show any errors, the status is (canceled)

 

richardatsafe
Safer
Forum|alt.badge.img+10

Hi @rclarknxf It is interesting that you're seeing a REST API error rather than a validation error message when validating your subscription. Can you try turning on Developer Tools within your browser, opening the Network tab, then clicking on the Validate button, and taking a look at what's shown in that tab? Does it show any error messages on any of the calls listed?

When having issues with web sockets and SSL you may also want to look at these configuration suggestions. https://knowledge.safe.com/questions/38124/topic-monitoring-is-not-working-after-configuring.html

 

 

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