Hi @rclarknxf It is interesting that you're seeing a REST API error rather than a validation error message when validating your subscription. Can you try turning on Developer Tools within your browser, opening the Network tab, then clicking on the Validate button, and taking a look at what's shown in that tab? Does it show any error messages on any of the calls listed?
Hi @rclarknxf It is interesting that you're seeing a REST API error rather than a validation error message when validating your subscription. Can you try turning on Developer Tools within your browser, opening the Network tab, then clicking on the Validate button, and taking a look at what's shown in that tab? Does it show any error messages on any of the calls listed?
HI @LauraAtSafe, no it does not show any errors, the status is (canceled)
Hi @rclarknxf It is interesting that you're seeing a REST API error rather than a validation error message when validating your subscription. Can you try turning on Developer Tools within your browser, opening the Network tab, then clicking on the Validate button, and taking a look at what's shown in that tab? Does it show any error messages on any of the calls listed?
When having issues with web sockets and SSL you may also want to look at these configuration suggestions.
https://knowledge.safe.com/questions/38124/topic-monitoring-is-not-working-after-configuring.html