Hi all
I have been batting my skull against this for some time and havent been able to come up with a solution.
I have about 60 datasets (and will be receiving about 60 every month from now on) where every line has a date and a time and a value containing a number. See attached file. its a dataset from a callcenter where every line is and hour and the number is the number of staff that are answering phones. the number of staff varies from hour to hour and from callcenter to callcenter. but the dataset only contains date hours where a staff memeber has been checked in, if none have checked in here isnt a line. My task is to find the ‘missing’ lines/hours where no staff has been active to monitor if the callcenter has been unstaffed when it shouldnt have been.
I cant figure out a way to find these missing lines and add them in an automated way the i can use over and over again. Has anyone tried anything similar and found a solution?



