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Where has the FME Customer Support Page gone?


vxn43
Supporter
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I can access it here: 

Technical Support | FME Support Center (safe.com)

 

But are there plans to include it in the new FME Community Page? (as a link in the banner at the top of the page)

Best answer by LizAtSafe

Hi @timh 

We’re working on building a new FME Support Center which will include the Knowledge Base, Documentation and Support (Create & See Cases). This should be released shortly, once everything is built, we will work on ensuring both the FME Community & FME Support Center can be accessed from both places. 

See https://community.safe.com/knowledge-documentation-and-support-43 for more information. 

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2 replies

LizAtSafe
Safer
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  • Safer
  • Best Answer
  • February 9, 2024

Hi @timh 

We’re working on building a new FME Support Center which will include the Knowledge Base, Documentation and Support (Create & See Cases). This should be released shortly, once everything is built, we will work on ensuring both the FME Community & FME Support Center can be accessed from both places. 

See https://community.safe.com/knowledge-documentation-and-support-43 for more information. 


danilo_fme
Evangelist
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  • Evangelist
  • February 10, 2024
LizAtSafe wrote:

Hi @timh 

We’re working on building a new FME Support Center which will include the Knowledge Base, Documentation and Support (Create & See Cases). This should be released shortly, once everything is built, we will work on ensuring both the FME Community & FME Support Center can be accessed from both places. 

See https://community.safe.com/knowledge-documentation-and-support-43 for more information. 

Thanks @LizAtSafe 


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