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We have set up an automation to send data to a number of ArcGIS Portals,

In each of the portals we have set up an application and in FME Flow Hosted we have set up corresponding web connections.

The issue we are finding is that every day we need to re-authenticate the connections, other wise our automation fails to complete from start to end.

Is there are way to ensure the web connections automatically authenticate or is there a way to run a process each day to refresh / re-authenticate?

 

Hi ​@deanhowell Have you check the token expiry setting on the Portal side? Specify the maximum token expiration time—Portal for ArcGIS | Documentation for ArcGIS Enterprise

I ran into a similar issue and found that this solved that issue. Hopefully that helps!

Thanks, I will pass that onto the admin people to see if that helps :)

Hi ​@deanhowell Have you check the token expiry setting on the Portal side? Specify the maximum token expiration time—Portal for ArcGIS | Documentation for ArcGIS Enterprise

I ran into a similar issue and found that this solved that issue. Hopefully that helps!



I know in early versions of FME Flow, the refresh token expiring time was ‘hard coded’ to 8(?) hours on the FME side. If that was changed in the Portal config then issues may arise - ​@todd_davis 

One potential solution was to have a scheduled process that periodically used the connection. This would keep the connection up to date 

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