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SMTP error

itay
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  • itaySupporter
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Hello all,

I am getting an error message stating that the email sent via the Emailer transformer does not contain a header (From).

Here is a description of the error:

SMTP error from remote mail server after end of data:

 

550-5.7.1 [2a00:4e40:1:1::9:4 11] Our system has detected that this message

 

550-5.7.1 is not RFC 5322 compliant:

 

550-5.7.1 'From' header is missing.

 

550-5.7.1 To reduce the amount of spam sent to Gmail, this message has been

 

550-5.7.1 blocked. Please visit

 

550-5.7.1 https://support.google.com/mail/?p=RfcMessageNonCompliant

 

550 5.7.1 and review RFC 5322 specifications for more information. o16si20691209edc.165 - gsmtp

I am actually specifying a From in the emailer but it seems not to come through:

Does anybody know if its a known issue? I am using FME 2017.0.0.0 (20170228 - Build 17259 - WIN64)

Thanks in advance.

Best answer by takashi

Hi @itay, this seems to be a known bug that the "From" header will be missing when you send an Email from a generic SMTP to a Gmail address or to an address belonging to the same domain as the sender's address. The Gmail server will reject an Email without "From" header and return the error you've observed. I've reported the bug to Safe already and heard that it is addressed to be fixed in FME 2017.1.

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10 replies

david_r
Celebrity
  • david_rCelebrity
  • June 2, 2017

Why is the "To" attribute name red? Have you tried fixing that first? Same thing for the attachment filename.

itay
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  • itaySupporter
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  • June 2, 2017
david_r wrote:

Why is the "To" attribute name red? Have you tried fixing that first? Same thing for the attachment filename.

The transformer is not connected.....its more for displaying the settings, once connected the attachment is send.

 

 

david_r
Celebrity
  • david_rCelebrity
  • June 2, 2017
itay wrote:
The transformer is not connected.....its more for displaying the settings, once connected the attachment is send.

 

 

Ok, thanks, makes sense. Could it be that gmail doesn't like that your From-address doesn't belong to gmail?
itay
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  • itaySupporter
  • Author
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  • June 2, 2017
david_r wrote:
Ok, thanks, makes sense. Could it be that gmail doesn't like that your From-address doesn't belong to gmail?
Dont think so because sending it via the mail is successful.

 

 

david_r
Celebrity
  • david_rCelebrity
  • June 2, 2017

You could use something like Fiddler to check what FME is actually sending.

itay
Supporter
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  • itaySupporter
  • Author
  • Supporter
  • June 2, 2017
david_r wrote:

You could use something like Fiddler to check what FME is actually sending.

Since I am sending the mail via the provider I think that it wont be possible for me to use it

 

Mind you I have requested support from the same provider on the subject, was just wondering if other community user have encountered such an error before.
takashi
Influencer
  • takashiInfluencer
  • Best Answer
  • June 2, 2017

Hi @itay, this seems to be a known bug that the "From" header will be missing when you send an Email from a generic SMTP to a Gmail address or to an address belonging to the same domain as the sender's address. The Gmail server will reject an Email without "From" header and return the error you've observed. I've reported the bug to Safe already and heard that it is addressed to be fixed in FME 2017.1.

itay
Supporter
Forum|alt.badge.img+17
  • itaySupporter
  • Author
  • Supporter
  • June 2, 2017
takashi wrote:

Hi @itay, this seems to be a known bug that the "From" header will be missing when you send an Email from a generic SMTP to a Gmail address or to an address belonging to the same domain as the sender's address. The Gmail server will reject an Email without "From" header and return the error you've observed. I've reported the bug to Safe already and heard that it is addressed to be fixed in FME 2017.1.

Hi @takashi, thank you for informing me.

 

takashi
Influencer
  • takashiInfluencer
  • June 8, 2017
itay wrote:
Hi @takashi, thank you for informing me.

 

Hi @itay, I was informed that the relevant issue has been fixed in the latest FME 2017.1 Beta build 17503, and confirmed the upgraded Emailer works fine :-)

 

itay
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  • itaySupporter
  • Author
  • Supporter
  • June 8, 2017
takashi wrote:
Hi @itay, I was informed that the relevant issue has been fixed in the latest FME 2017.1 Beta build 17503, and confirmed the upgraded Emailer works fine :-)

 

Hi @takashi, excellent thank you for sharing.

 

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