Question

Notification fail

  • 4 August 2015
  • 2 replies
  • 9 views

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Dear all

 

We are using FME server 2015 , monitor topics work fine , we subscripbe to topics , but not reaceive recieve email , where can we check and find out the problem

2 replies

Userlevel 5
Hi

 

 

It sounds like it might be due to a configuration error on the Subscription that sends the email. It could also be that the SMTP server that you use has a limitation of allowed clients (whitelist).

 

 

I would start debugging by looking in the FME Server log files. For FME Server 2015 you will find them in C:\\ProgramData\\Safe Software\\FME Server\\Logs

 

 

Be aware that ProgramData is a hidden folder.

 

 

David
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Thanks all the problem was on the setting of cc email , we were using semiconlon and it suppose to be comma , May be safe can add validation for allow characters 

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