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Question

Automation in response to incoming email does not work

  • June 26, 2025
  • 1 reply
  • 31 views

cww7
Contributor
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  • Contributor

Hello,

I followed the FME Flow tutorial to trigger a workspace when an email is received using the SMTP protocol:

https://support.safe.com/hc/en-us/articles/25407759987981-Run-a-Workspace-in-Response-to-Incoming-Email#FME-Flow-email-via-SMTP-protocol

The server is a Linux Debian server, and ports 25 and 7125 are open on the firewall.
I tested it on port 7125, then on port 25, and finally on port 25 with redirection to port 7125, but it still doesn't work.

The log files show no trace of emails arriving on FME Flow...

I don't understand what's blocking it...

1 reply

merlinegeorge
Safer
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Hello , 

This might be a helpful troubleshooting guide to follow- https://support.safe.com/hc/en-us/articles/25407557880205-FME-Flow-Troubleshooting-Email .


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